Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
CHRISTUS HEALTH — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CHRISTUS HEALTH
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Communication tactics
Communication tactics
9 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Written notification about debt 3
Written notification about debt
3 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
D
Grade D · 55.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about CHRISTUS HEALTH?
CHRISTUS HEALTH has accumulated 30 total CFPB complaints across 3 states, with 12 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 40.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Texas with 28 and Louisiana with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.2/100 places CHRISTUS HEALTH in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
40.0% of total history
Rising ↑
States active
3
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Reputation grade
D
55.2/100 composite
Response-quality profile
How CHRISTUS HEALTH performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does CHRISTUS HEALTH compare to its peers?
CHRISTUS HEALTH National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-04 2026-02
Top Consumer Issues
Attempts to collect debt not owed14 (%)
Communication tactics9 (%)
False statements or representation3 (%)
Written notification about debt3 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 10 |
| Communication tactics | Frequent or repeated calls | 6 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against CHRISTUS HEALTH come from?
The states where consumers have filed the most CFPB complaints against CHRISTUS HEALTH. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CHRISTUS HEALTH
Across 3 states with at least one filing
- Texas
Texas
28 complaints
- Louisiana 1
Louisiana
1 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against CHRISTUS HEALTH? ▼
The most common issue consumers report about CHRISTUS HEALTH is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 30 complaints filed with the CFPB.
Are complaints against CHRISTUS HEALTH increasing or decreasing? ▼
Complaints against CHRISTUS HEALTH are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CHRISTUS HEALTH's reputation grade? ▼
CHRISTUS HEALTH has a reputation grade of D (score: 55.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does CHRISTUS HEALTH respond to consumer complaints? ▼
CHRISTUS HEALTH has a 90% timely response rate to CFPB complaints.
In how many states does CHRISTUS HEALTH operate? ▼
CHRISTUS HEALTH has received CFPB complaints from consumers in 3 states, with the most complaints from Texas (28 complaints).
What can I do if CHRISTUS HEALTH is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CHRISTUS HEALTH violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |