Total CFPB complaints
22
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 22 complaints
Child Support Recovery Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Child Support Recovery Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Written notification about debt
Written notification about debt
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
D
Grade D · 53.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Child Support Recovery Services, Inc.?
Child Support Recovery Services, Inc. has accumulated 22 total CFPB complaints across 8 states, with 4 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 18.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 68% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Maryland with 13 and Georgia with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.8/100 places Child Support Recovery Services, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
18.2% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
68%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
D
53.8/100 composite
Response-quality profile
How Child Support Recovery Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 68.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Child Support Recovery Services, Inc. compare to its peers?
Child Support Recovery… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-02 2026-01
Top Consumer Issues
Attempts to collect debt not owed6 (%)
Written notification about debt3 (%)
Took or threatened to take negative or legal action2 (%)
Cont'd attempts collect debt not owed3 (%)
Communication tactics2 (%)
False statements or representation2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Child Support Recovery Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Child Support Recovery Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Child Support Recovery Services, Inc.
Across 8 states with at least one filing
- Maryland
Maryland
13 complaints
- Georgia 2
Georgia
2 complaints
- District of Columbia 2
District of Columbia
2 complaints
- Delaware 1
Delaware
1 complaints
- New York 1
New York
1 complaints
- Florida 1
Florida
1 complaints
- Virginia 1
Virginia
1 complaints
- Ohio 1
Ohio
1 complaints
Frequently Asked Questions
What is the most common complaint against Child Support Recovery Services, Inc.? ▼
The most common issue consumers report about Child Support Recovery Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 22 complaints filed with the CFPB.
Are complaints against Child Support Recovery Services, Inc. increasing or decreasing? ▼
Complaints against Child Support Recovery Services, Inc. are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Child Support Recovery Services, Inc.'s reputation grade? ▼
Child Support Recovery Services, Inc. has a reputation grade of D (score: 53.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Child Support Recovery Services, Inc. respond to consumer complaints? ▼
Child Support Recovery Services, Inc. has a 68% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Child Support Recovery Services, Inc. operate? ▼
Child Support Recovery Services, Inc. has received CFPB complaints from consumers in 8 states, with the most complaints from Maryland (13 complaints).
What can I do if Child Support Recovery Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Child Support Recovery Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |