Total CFPB complaints
69
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 22 states, reputation grade F.
What consumers report about Check Security Associates, LLC
Communication tactics
22 complaints
Improper contact or sharing of info
13 complaints
False statements or representation
7 complaints
Cont'd attempts collect debt not owed
7 complaints
Threatened to contact someone or share information improperly
7 complaints
Taking/threatening an illegal action
5 complaints
Data updated July 2026
Grade F · 51.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of F: Check Security Associates, LLC ranks ahead of 17% of the 5,283 collectors PlainCollector grades - 83% keep a cleaner CFPB record, on 69 all-time complaints and a 57% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Check Security Associates, LLC has accumulated 69 total CFPB complaints across 22 states, with 1 filed in the most recent 12 months against 68 historical complaints before that window. The trailing-12-month volume represents 1.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 57% timely-response rate against a 2% consumer-dispute-after-response rate.
Complaints have been recorded across 22 states, led by California with 23 and Texas with 13. Normalized against the full CFPB collector database, the reputation score of 51.5/100 places Check Security Associates, LLC in grade band F.
Total CFPB complaints
69
low-volume (CCDB)
Last 12 months
1
1.4% of all-time complaints
Falling ↓
States active
22
multi-region footprint
Timely response rate
57%
below sla band
Consumer disputes
2%
low (vertical avg ~19%)
Reputation grade
F
51.5/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
51 Bottom 17% higher than 17% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Check Security Associates, LLC versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | - | 22 |
| Improper contact or sharing of info | - | 13 |
| False statements or representation | - | 7 |
| Cont'd attempts collect debt not owed | - | 7 |
| Threatened to contact someone or share information improperly | - | 7 |
| Taking/threatening an illegal action | - | 5 |
| Took or threatened to take negative or legal action | - | 4 |
| Disclosure verification of debt | - | 2 |
| Attempts to collect debt not owed | - | 1 |
| Written notification about debt | - | 1 |
Check Security Associates, LLC's own per-state count, not a national baseline.
Across 22 states with at least one filing
California
23 complaints
Texas
13 complaints
New Mexico
4 complaints
Florida
3 complaints
Indiana
3 complaints
Missouri
3 complaints
Alabama
2 complaints
Oregon
2 complaints
What to do if Check Security Associates, LLC contacts you
A grade of F signals how Check Security Associates, LLC's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Check Security Associates, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 69 complaints filed with the CFPB.
Complaints against Check Security Associates, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
Check Security Associates, LLC has a reputation grade of F (score: 51.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Check Security Associates, LLC has a 57% timely response rate to CFPB complaints. Consumers disputed the company's response in 2% of cases.
Check Security Associates, LLC has received CFPB complaints from consumers in 22 states, with the most complaints from California (23 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |