Total CFPB complaints
69
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 69 complaints
Check Security Associates, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Check Security Associates, LLC
- Communication tactics
Communication tactics
18 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
13 complaints
- Cont'd attempts collect debt not owed 6
Cont'd attempts collect debt not owed
6 complaints
- Threatened to contact someone or share information improperly 5
Threatened to contact someone or share information improperly
5 complaints
- Taking/threatening an illegal action 4
Taking/threatening an illegal action
4 complaints
- False statements or representation 3
False statements or representation
3 complaints
F
Grade F · 51.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Check Security Associates, LLC?
Check Security Associates, LLC has accumulated 69 total CFPB complaints across 22 states, with 1 filed in the most recent 12 months against 68 historical complaints before that window. The trailing-12-month volume represents 1.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 57% timely-response rate against a 2% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 22 states, led by California with 23 and Texas with 13, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.5/100 places Check Security Associates, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
1.4% of total history
Rising ↑
States active
22
Distinct state filings
Timely response rate
57%
Within CFPB SLA window
Consumer disputes
2%
After company response
Reputation grade
F
51.5/100 composite
Response-quality profile
How Check Security Associates, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 56.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 4.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 39.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Check Security Associates, LLC compare to its peers?
Check Security Associa… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-02 2025-08
Top Consumer Issues
Communication tactics18 (%)
Improper contact or sharing of info13 (%)
Cont'd attempts collect debt not owed6 (%)
Taking/threatening an illegal action4 (%)
False statements or representation3 (%)
Threatened to contact someone or share information improperly5 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 12 |
| Improper contact or sharing of info | Talked to a third party about my debt | 11 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| Communication tactics | Threatened to take legal action | 4 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 4 |
| False statements or representation | Impersonated an attorney or official | 3 |
| Threatened to contact someone or share information improperly | Contacted your employer | 3 |
| Communication tactics | Called after sent written cease of comm | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 2 |
Where do complaints against Check Security Associates, LLC come from?
The states where consumers have filed the most CFPB complaints against Check Security Associates, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Check Security Associates, LLC
Across 22 states with at least one filing
- California
California
23 complaints
- Texas
Texas
13 complaints
- New Mexico 4
New Mexico
4 complaints
- Missouri 3
Missouri
3 complaints
- Indiana 3
Indiana
3 complaints
- Florida 3
Florida
3 complaints
- Oregon 2
Oregon
2 complaints
- Alabama 2
Alabama
2 complaints
Frequently Asked Questions
What is the most common complaint against Check Security Associates, LLC? ▼
The most common issue consumers report about Check Security Associates, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 69 complaints filed with the CFPB.
Are complaints against Check Security Associates, LLC increasing or decreasing? ▼
Complaints against Check Security Associates, LLC are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Check Security Associates, LLC's reputation grade? ▼
Check Security Associates, LLC has a reputation grade of F (score: 51.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Check Security Associates, LLC respond to consumer complaints? ▼
Check Security Associates, LLC has a 57% timely response rate to CFPB complaints. Consumers disputed the company's response in 2% of cases.
In how many states does Check Security Associates, LLC operate? ▼
Check Security Associates, LLC has received CFPB complaints from consumers in 22 states, with the most complaints from California (23 complaints).
What can I do if Check Security Associates, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Check Security Associates, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |