Total CFPB complaints
38
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Cheadle Law Firm
False statements or representation
12 complaints
Written notification about debt
9 complaints
Took or threatened to take negative or legal action
9 complaints
Attempts to collect debt not owed
2 complaints
Grade B · 69.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
Cheadle Law Firm has accumulated 38 total CFPB complaints across 5 states, with 5 filed in the most recent 12 months against 33 historical complaints before that window. The trailing-12-month volume represents 13.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Tennessee with 34 and New Hampshire with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.9/100 places Cheadle Law Firm in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
38
All-time across CCDB intake
Last 12 months
5
13.2% of total history
Falling ↓
States active
5
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
69.9/100 composite
How Cheadle Law Firm performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
The states where consumers have filed the most CFPB complaints against Cheadle Law Firm. Every figure is the company's own complaint count in that state — not a national baseline.
Across 5 states with at least one filing
Tennessee
34 complaints
New Hampshire
1 complaints
California
1 complaints
Alabama
1 complaints
Florida
1 complaints
The most common issue consumers report about Cheadle Law Firm is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 38 complaints filed with the CFPB.
Complaints against Cheadle Law Firm are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.
Cheadle Law Firm has a reputation grade of B (score: 69.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Cheadle Law Firm has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Cheadle Law Firm has received CFPB complaints from consumers in 5 states, with the most complaints from Tennessee (34 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cheadle Law Firm violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |