What is the most common complaint against Charles Schwab Corporation, the?

The most common issue consumers report about Charles Schwab Corporation, the is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 8 complaints filed with the CFPB.

Are complaints against Charles Schwab Corporation, the increasing or decreasing?

Complaints against Charles Schwab Corporation, the have been stable. The company received 2 complaints in the last 12 months.

What is Charles Schwab Corporation, the's reputation grade?

Charles Schwab Corporation, the has a reputation grade of C (score: 59.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Charles Schwab Corporation, the respond to consumer complaints?

Charles Schwab Corporation, the has a 89% timely response rate to CFPB complaints.

In how many states does Charles Schwab Corporation, the operate?

Charles Schwab Corporation, the has received CFPB complaints from consumers in 5 states, with the most complaints from California (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Charles Schwab Corporation, the - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

4
Took or threatened to take negative or legal action

3
Electronic communications

1

Data updated September 2026

CFPB complaint disposition

CCDB record charles-schwab-corporation-the Charles Schwab Corporation, the

Grade C · 8 CFPB filings · 89% timely · lead issue: Attempts to collect debt not owed · vol #2680 · compose #2391

VOL 8
GRADE C
12MO 2
STATES 5
TIMELY 89%
ISSUE Attempts to collect debt n…
RANK #2,680
COMPOSE #2,391

Volume peers

Nearest volume peer: A+ Loans, Inc. (8 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Charles Schwab Corporation, the's 8 CFPB complaints sit next to A+ Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Charles Schwab Corporation, the (25.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: California 25.0%; Mid-band (15–30%) · 5 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2013-10 at 7.1% (1 filings)
Corpus ranks: #2,680 volume; #2,391 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Charles Schwab Corporation, the compare to its peers?

How does CHARLES SCHWAB CORPORATION, THE compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CHARLES SCHWAB CORPORA… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

88%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-10 2018-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
Took or threatened to take negative or legal action	3
Electronic communications	1

Where do complaints against Charles Schwab Corporation, the come from?

Charles Schwab Corporation, the's own per-state count, not a national baseline.

California

2
Mississippi

1
New York

1
Texas

1
Washington

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Charles Schwab Corporation, the: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 8.

4 peers

Know your rights before responding to Charles Schwab Corporation, the: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.