Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
Century Debt Solutions Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Century Debt Solutions Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- False statements or representation
False statements or representation
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 74.8/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Century Debt Solutions Inc.?
Century Debt Solutions Inc. has accumulated 11 total CFPB complaints across 7 states, with 1 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 9.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by California with 4 and New Jersey with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 74.8/100 places Century Debt Solutions Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
9.1% of total history
Rising ↑
States active
7
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
74.8/100 composite
Response-quality profile
How Century Debt Solutions Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Century Debt Solutions Inc. compare to its peers?
Century Debt Solutions… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2025-06
Top Consumer Issues
Took or threatened to take negative or legal action2 (%)
Attempts to collect debt not owed3 (%)
False statements or representation3 (%)
Communication tactics1 (%)
Written notification about debt2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
Where do complaints against Century Debt Solutions Inc. come from?
The states where consumers have filed the most CFPB complaints against Century Debt Solutions Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Century Debt Solutions Inc.
Across 7 states with at least one filing
- California
California
4 complaints
- New Jersey
New Jersey
2 complaints
- New Mexico 1
New Mexico
1 complaints
- Virginia 1
Virginia
1 complaints
- Utah 1
Utah
1 complaints
- Arizona 1
Arizona
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Century Debt Solutions Inc.? ▼
The most common issue consumers report about Century Debt Solutions Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 11 complaints filed with the CFPB.
Are complaints against Century Debt Solutions Inc. increasing or decreasing? ▼
Complaints against Century Debt Solutions Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Century Debt Solutions Inc.'s reputation grade? ▼
Century Debt Solutions Inc. has a reputation grade of B (score: 74.8/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Century Debt Solutions Inc. respond to consumer complaints? ▼
Century Debt Solutions Inc. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Century Debt Solutions Inc. operate? ▼
Century Debt Solutions Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from California (4 complaints).
What can I do if Century Debt Solutions Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Century Debt Solutions Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |