This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 31 complaints

Centralized Business Solutions Company - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Complaints by issue type

What consumers report about Centralized Business Solutions Company

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 69.9/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: Centralized Business Solutions Company ranks ahead of 68% of the 5,283 collectors PlainCollector grades - 32% keep a cleaner CFPB record, on 31 all-time complaints and a 97% timely-response rate.

68th pct
reputation rank of 5,283 graded collectors
31
CFPB complaints, all-time
97%
answered inside the CFPB window
1
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Centralized Business Solutions Company?

Centralized Business Solutions Company has accumulated 31 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 3.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt". The company posts a 97% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 2 states, led by Ohio with 30 and Pennsylvania with 1. Normalized against the full CFPB collector database, the reputation score of 69.9/100 places Centralized Business Solutions Company in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

31

low-volume (CCDB)

Last 12 months

1

3.2% of all-time complaints

Falling ↓

States active

2

limited footprint

Timely response rate

97%

excellent band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

B

69.9/100 composite

How does Centralized Business Solutions Company's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

70 68th percentile higher than 68% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Centralized Business Solutions Company versus the debt-collection vertical average.

Timely response within SLA 96.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Centralized Business Solutions Company compare to its peers?

How does Centralized Business Solutions Company compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Centralized Business S… National average
Complaints (last 12 mo)lower is better
1
11
268
Timely-response ratehigher is better
97%
69%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-04 2025-07

Issue Detail Breakdown

Issue Sub-Issue Complaints
Written notification about debt - 10
Attempts to collect debt not owed - 7
Communication tactics - 7
False statements or representation - 2
Threatened to contact someone or share information improperly - 2
Took or threatened to take negative or legal action - 1
Cont'd attempts collect debt not owed - 1
Disclosure verification of debt - 1

Where do complaints against Centralized Business Solutions Company come from?

Centralized Business Solutions Company's own per-state count, not a national baseline.

Top states by complaints against Centralized Business Solutions Company

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Centralized Business Solutions Company contacts you

A grade of B signals how Centralized Business Solutions Company's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Centralized Business Solutions Company and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Centralized Business Solutions Company ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Centralized Business Solutions Company? ▼

The most common issue consumers report about Centralized Business Solutions Company is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 31 complaints filed with the CFPB.

Are complaints against Centralized Business Solutions Company increasing or decreasing? ▼

Complaints against Centralized Business Solutions Company are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Centralized Business Solutions Company's reputation grade? ▼

Centralized Business Solutions Company has a reputation grade of B (score: 69.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Centralized Business Solutions Company respond to consumer complaints? ▼

Centralized Business Solutions Company has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Centralized Business Solutions Company operate? ▼

Centralized Business Solutions Company has received CFPB complaints from consumers in 2 states, with the most complaints from Ohio (30 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.