Total CFPB complaints
24
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 24 complaints
Central Collection Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Central Collection Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
12 complaints
- Written notification about debt
Written notification about debt
7 complaints
- False statements or representation
False statements or representation
5 complaints
F
Grade F · 49.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Central Collection Corporation?
Central Collection Corporation has accumulated 24 total CFPB complaints across 7 states, with 11 filed in the most recent 12 months against 13 historical complaints before that window. The trailing-12-month volume represents 45.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 71% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Wisconsin with 16 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.9/100 places Central Collection Corporation in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
45.8% of total history
Rising ↑
States active
7
Distinct state filings
Timely response rate
71%
Within CFPB SLA window
Reputation grade
F
49.9/100 composite
Response-quality profile
How Central Collection Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Central Collection Corporation compare to its peers?
Central Collection Cor… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-08 2026-03
Top Consumer Issues
Written notification about debt7 (%)
Attempts to collect debt not owed12 (%)
False statements or representation5 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Attempts to collect debt not owed | Debt is not yours | 6 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against Central Collection Corporation come from?
The states where consumers have filed the most CFPB complaints against Central Collection Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Central Collection Corporation
Across 7 states with at least one filing
- Wisconsin
Wisconsin
16 complaints
- Texas 2
Texas
2 complaints
- California 2
California
2 complaints
- Illinois 1
Illinois
1 complaints
- Louisiana 1
Louisiana
1 complaints
- West Virginia 1
West Virginia
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Central Collection Corporation? ▼
The most common issue consumers report about Central Collection Corporation is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 24 complaints filed with the CFPB.
Are complaints against Central Collection Corporation increasing or decreasing? ▼
Complaints against Central Collection Corporation are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Central Collection Corporation's reputation grade? ▼
Central Collection Corporation has a reputation grade of F (score: 49.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Central Collection Corporation respond to consumer complaints? ▼
Central Collection Corporation has a 71% timely response rate to CFPB complaints.
In how many states does Central Collection Corporation operate? ▼
Central Collection Corporation has received CFPB complaints from consumers in 7 states, with the most complaints from Wisconsin (16 complaints).
What can I do if Central Collection Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Central Collection Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |