Total CFPB complaints
141
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 141 complaints
Ceannate — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Ceannate
- Communication tactics
Communication tactics
28 complaints
- False statements or representation
False statements or representation
20 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
17 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
13 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Written notification about debt 8
Written notification about debt
8 complaints
C
Grade C · 60.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Ceannate?
Ceannate has accumulated 141 total CFPB complaints across 31 states, with 9 filed in the most recent 12 months against 132 historical complaints before that window. The trailing-12-month volume represents 6.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by Florida with 37 and California with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.8/100 places Ceannate in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
9
6.4% of total history
Rising ↑
States active
31
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
C
60.8/100 composite
Response-quality profile
How Ceannate performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 30.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Ceannate compare to its peers?
Ceannate National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-10 2026-02
Top Consumer Issues
Communication tactics28 (%)
False statements or representation20 (%)
Cont'd attempts collect debt not owed17 (%)
Written notification about debt8 (%)
Improper contact or sharing of info13 (%)
Attempts to collect debt not owed13 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 22 |
| False statements or representation | Attempted to collect wrong amount | 20 |
| Cont'd attempts collect debt not owed | Debt is not mine | 12 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Improper contact or sharing of info | Talked to a third party about my debt | 7 |
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Improper contact or sharing of info | Contacted employer after asked not to | 6 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Communication tactics | Threatened to take legal action | 6 |
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
Where do complaints against Ceannate come from?
The states where consumers have filed the most CFPB complaints against Ceannate. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Ceannate
Across 31 states with at least one filing
- Florida
Florida
37 complaints
- California 14
California
14 complaints
- Texas 10
Texas
10 complaints
- Georgia 7
Georgia
7 complaints
- Indiana 6
Indiana
6 complaints
- Illinois 6
Illinois
6 complaints
- Arizona 6
Arizona
6 complaints
- Maryland 6
Maryland
6 complaints
Frequently Asked Questions
What is the most common complaint against Ceannate? ▼
The most common issue consumers report about Ceannate is "Communication tactics", specifically "Frequent or repeated calls". This is based on 141 complaints filed with the CFPB.
Are complaints against Ceannate increasing or decreasing? ▼
Complaints against Ceannate are rising. The company received 9 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Ceannate's reputation grade? ▼
Ceannate has a reputation grade of C (score: 60.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Ceannate respond to consumer complaints? ▼
Ceannate has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Ceannate operate? ▼
Ceannate has received CFPB complaints from consumers in 31 states, with the most complaints from Florida (37 complaints).
What can I do if Ceannate is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Ceannate violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |