This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 146 complaints

Ceannate - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade C.

Complaints by issue type

What consumers report about Ceannate

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Ceannate ranks ahead of 46% of the 5,283 collectors PlainCollector grades - 54% keep a cleaner CFPB record, on 146 all-time complaints and a 99% timely-response rate.

46th pct
reputation rank of 5,283 graded collectors
146
CFPB complaints, all-time
99%
answered inside the CFPB window
14
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Ceannate?

Ceannate has accumulated 146 total CFPB complaints across 31 states, with 14 filed in the most recent 12 months against 132 historical complaints before that window. The trailing-12-month volume represents 9.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 99% timely-response rate against a 15% consumer-dispute-after-response rate.

Complaints have been recorded across 31 states, led by Florida with 40 and California with 14. Normalized against the full CFPB collector database, the reputation score of 60.8/100 places Ceannate in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

146

mid-volume (CCDB)

Last 12 months

14

9.6% of all-time complaints

Falling ↓

States active

31

multi-region footprint

Timely response rate

99%

excellent band

Consumer disputes

15%

average (vertical avg ~19%)

Reputation grade

C

60.8/100 composite

How does Ceannate's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 46th percentile higher than 46% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Ceannate versus the debt-collection vertical average.

Timely response within SLA 99.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 15.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 55.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Ceannate compare to its peers?

How does Ceannate compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Ceannate National average
Complaints (last 12 mo)lower is better
14
53
268
Timely-response ratehigher is better
99%
97%
91%
Consumer-dispute ratelower is better
15%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-02 2025-05

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 33
False statements or representation - 24
Attempts to collect debt not owed - 19
Cont'd attempts collect debt not owed - 18
Improper contact or sharing of info - 17
Written notification about debt - 14
Disclosure verification of debt - 8
Took or threatened to take negative or legal action - 5
Taking/threatening an illegal action - 5
Threatened to contact someone or share information improperly - 3

Where do complaints against Ceannate come from?

Ceannate's own per-state count, not a national baseline.

Top states by complaints against Ceannate

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Ceannate contacts you

A grade of C signals how Ceannate's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Ceannate and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Ceannate ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Ceannate? ▼

The most common issue consumers report about Ceannate is "Communication tactics", specifically "Frequent or repeated calls". This is based on 146 complaints filed with the CFPB.

Are complaints against Ceannate increasing or decreasing? ▼

Complaints against Ceannate are falling. The company received 14 complaints in the last 12 months, showing improvement over prior periods.

What is Ceannate's reputation grade? ▼

Ceannate has a reputation grade of C (score: 60.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ceannate respond to consumer complaints? ▼

Ceannate has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does Ceannate operate? ▼

Ceannate has received CFPB complaints from consumers in 31 states, with the most complaints from Florida (40 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.