Total CFPB complaints
44
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 44 complaints
CDI Affiliated Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CDI Affiliated Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
16 complaints
- Written notification about debt
Written notification about debt
9 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Electronic communications 2
Electronic communications
2 complaints
D
Grade D · 57.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about CDI Affiliated Services, Inc.?
CDI Affiliated Services, Inc. has accumulated 44 total CFPB complaints across 12 states, with 12 filed in the most recent 12 months against 32 historical complaints before that window. The trailing-12-month volume represents 27.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 44% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Idaho with 26 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.4/100 places CDI Affiliated Services, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
27.3% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
44%
After company response
Reputation grade
D
57.4/100 composite
Response-quality profile
How CDI Affiliated Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 88.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does CDI Affiliated Services, Inc. compare to its peers?
CDI Affiliated Service… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-05 2026-03
Top Consumer Issues
Attempts to collect debt not owed16 (%)
Written notification about debt9 (%)
False statements or representation5 (%)
Took or threatened to take negative or legal action4 (%)
Disclosure verification of debt2 (%)
Electronic communications2 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Electronic communications | Frequent or repeated messages | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
Where do complaints against CDI Affiliated Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against CDI Affiliated Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CDI Affiliated Services, Inc.
Across 12 states with at least one filing
- Idaho
Idaho
26 complaints
- Texas 5
Texas
5 complaints
- Oregon 2
Oregon
2 complaints
- Ohio 2
Ohio
2 complaints
- Washington 2
Washington
2 complaints
- Louisiana 1
Louisiana
1 complaints
- Utah 1
Utah
1 complaints
- Missouri 1
Missouri
1 complaints
Frequently Asked Questions
What is the most common complaint against CDI Affiliated Services, Inc.? ▼
The most common issue consumers report about CDI Affiliated Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 44 complaints filed with the CFPB.
Are complaints against CDI Affiliated Services, Inc. increasing or decreasing? ▼
Complaints against CDI Affiliated Services, Inc. are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CDI Affiliated Services, Inc.'s reputation grade? ▼
CDI Affiliated Services, Inc. has a reputation grade of D (score: 57.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does CDI Affiliated Services, Inc. respond to consumer complaints? ▼
CDI Affiliated Services, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 44% of cases.
In how many states does CDI Affiliated Services, Inc. operate? ▼
CDI Affiliated Services, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Idaho (26 complaints).
What can I do if CDI Affiliated Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CDI Affiliated Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |