This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 735 complaints

CCF Intermediate Holdings LLC - Debt Collector Complaint Profile

CFPB complaint profile across 48 states, reputation grade F.

Complaints by issue type

What consumers report about CCF Intermediate Holdings LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 48.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: CCF Intermediate Holdings LLC ranks ahead of 13% of the 5,283 collectors PlainCollector grades - 87% keep a cleaner CFPB record, on 735 all-time complaints and a 100% timely-response rate.

13th pct
reputation rank of 5,283 graded collectors
735
CFPB complaints, all-time
100%
answered inside the CFPB window
212
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about CCF Intermediate Holdings LLC?

CCF Intermediate Holdings LLC has accumulated 735 total CFPB complaints across 48 states, with 212 filed in the most recent 12 months against 523 historical complaints before that window. The trailing-12-month volume represents 28.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate.

Complaints have been recorded across 48 states, led by Texas with 175 and California with 102. Normalized against the full CFPB collector database, the reputation score of 48.9/100 places CCF Intermediate Holdings LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

735

mid-volume (CCDB)

Last 12 months

212

28.8% of all-time complaints

Rising ↑

States active

48

multi-region footprint

Timely response rate

100%

excellent band

Reputation grade

F

48.9/100 composite

How does CCF Intermediate Holdings LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

49 Bottom 13% higher than 13% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

CCF Intermediate Holdings LLC versus the debt-collection vertical average.

Timely response within SLA 99.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 85.7%

Share of US states + territories with at least one filed complaint against this collector.

How does CCF Intermediate Holdings LLC compare to its peers?

How does CCF Intermediate Holdings LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
CCF Intermediate Holdi… National average
Complaints (last 12 mo)lower is better
212
3
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
0%
4%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 244
Took or threatened to take negative or legal action - 225
False statements or representation - 83
Communication tactics - 64
Written notification about debt - 55
Threatened to contact someone or share information improperly - 32
Electronic communications - 32

Where do complaints against CCF Intermediate Holdings LLC come from?

CCF Intermediate Holdings LLC's own per-state count, not a national baseline.

Top states by complaints against CCF Intermediate Holdings LLC

Across 48 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if CCF Intermediate Holdings LLC contacts you

A grade of F signals how CCF Intermediate Holdings LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really CCF Intermediate Holdings LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how CCF Intermediate Holdings LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against CCF Intermediate Holdings LLC? ▼

The most common issue consumers report about CCF Intermediate Holdings LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 735 complaints filed with the CFPB.

Are complaints against CCF Intermediate Holdings LLC increasing or decreasing? ▼

Complaints against CCF Intermediate Holdings LLC are rising. The company received 212 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is CCF Intermediate Holdings LLC's reputation grade? ▼

CCF Intermediate Holdings LLC has a reputation grade of F (score: 48.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CCF Intermediate Holdings LLC respond to consumer complaints? ▼

CCF Intermediate Holdings LLC has a 100% timely response rate to CFPB complaints.

In how many states does CCF Intermediate Holdings LLC operate? ▼

CCF Intermediate Holdings LLC has received CFPB complaints from consumers in 48 states, with the most complaints from Texas (175 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.