Total CFPB complaints
50
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 50 complaints
CCB Credit Serivces, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CCB Credit Serivces, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
18 complaints
- Communication tactics
Communication tactics
10 complaints
- Disclosure verification of debt 6
Disclosure verification of debt
6 complaints
- Cont'd attempts collect debt not owed 5
Cont'd attempts collect debt not owed
5 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
C
Grade C · 63.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about CCB Credit Serivces, Inc?
CCB Credit Serivces, Inc has accumulated 50 total CFPB complaints across 20 states, with 0 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by New York with 6 and California with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.3/100 places CCB Credit Serivces, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
20
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
63.3/100 composite
Response-quality profile
How CCB Credit Serivces, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does CCB Credit Serivces, Inc compare to its peers?
CCB Credit Serivces, I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-08 2023-06
Top Consumer Issues
Communication tactics10 (%)
Attempts to collect debt not owed18 (%)
Disclosure verification of debt6 (%)
Cont'd attempts collect debt not owed5 (%)
Improper contact or sharing of info2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
Where do complaints against CCB Credit Serivces, Inc come from?
The states where consumers have filed the most CFPB complaints against CCB Credit Serivces, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CCB Credit Serivces, Inc
Across 20 states with at least one filing
- New York
New York
6 complaints
- California
California
6 complaints
- Illinois
Illinois
5 complaints
- Georgia
Georgia
3 complaints
- Texas
Texas
3 complaints
- New Jersey
New Jersey
3 complaints
- South Dakota
South Dakota
3 complaints
- South Carolina 2
South Carolina
2 complaints
Frequently Asked Questions
What is the most common complaint against CCB Credit Serivces, Inc? ▼
The most common issue consumers report about CCB Credit Serivces, Inc is "Communication tactics", specifically "Frequent or repeated calls". This is based on 50 complaints filed with the CFPB.
Are complaints against CCB Credit Serivces, Inc increasing or decreasing? ▼
Complaints against CCB Credit Serivces, Inc have been stable. The company received 0 complaints in the last 12 months.
What is CCB Credit Serivces, Inc's reputation grade? ▼
CCB Credit Serivces, Inc has a reputation grade of C (score: 63.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does CCB Credit Serivces, Inc respond to consumer complaints? ▼
CCB Credit Serivces, Inc has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does CCB Credit Serivces, Inc operate? ▼
CCB Credit Serivces, Inc has received CFPB complaints from consumers in 20 states, with the most complaints from New York (6 complaints).
What can I do if CCB Credit Serivces, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CCB Credit Serivces, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |