Total CFPB complaints
83
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 83 complaints
CBC Companies, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CBC Companies, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
35 complaints
- False statements or representation
False statements or representation
20 complaints
- Confusing or missing disclosures 9
Confusing or missing disclosures
9 complaints
- Written notification about debt 8
Written notification about debt
8 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
D
Grade D · 54.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about CBC Companies, Inc.?
CBC Companies, Inc. has accumulated 83 total CFPB complaints across 23 states, with 38 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 45.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by California with 11 and Texas with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.1/100 places CBC Companies, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
38
45.8% of total history
Rising ↑
States active
23
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
54.1/100 composite
Response-quality profile
How CBC Companies, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does CBC Companies, Inc. compare to its peers?
CBC Companies, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-11 2026-02
Top Consumer Issues
Attempts to collect debt not owed35 (%)
False statements or representation20 (%)
Confusing or missing disclosures9 (%)
Written notification about debt8 (%)
Communication tactics2 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 23 |
| False statements or representation | Indicated you were committing crime by not paying debt | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Confusing or missing disclosures | — | 9 |
| False statements or representation | Attempted to collect wrong amount | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Communication tactics | Frequent or repeated calls | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
Where do complaints against CBC Companies, Inc. come from?
The states where consumers have filed the most CFPB complaints against CBC Companies, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CBC Companies, Inc.
Across 23 states with at least one filing
- California
California
11 complaints
- Texas
Texas
9 complaints
- North Carolina
North Carolina
9 complaints
- Florida
Florida
8 complaints
- Georgia
Georgia
8 complaints
- South Carolina
South Carolina
5 complaints
- Ohio 4
Ohio
4 complaints
- Kentucky 3
Kentucky
3 complaints
Frequently Asked Questions
What is the most common complaint against CBC Companies, Inc.? ▼
The most common issue consumers report about CBC Companies, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 83 complaints filed with the CFPB.
Are complaints against CBC Companies, Inc. increasing or decreasing? ▼
Complaints against CBC Companies, Inc. are rising. The company received 38 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CBC Companies, Inc.'s reputation grade? ▼
CBC Companies, Inc. has a reputation grade of D (score: 54.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does CBC Companies, Inc. respond to consumer complaints? ▼
CBC Companies, Inc. has a 100% timely response rate to CFPB complaints.
In how many states does CBC Companies, Inc. operate? ▼
CBC Companies, Inc. has received CFPB complaints from consumers in 23 states, with the most complaints from California (11 complaints).
What can I do if CBC Companies, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CBC Companies, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |