Total CFPB complaints
54
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 54 complaints
CashRepublic Holdings, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CashRepublic Holdings, Inc.
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
16 complaints
- False statements or representation
False statements or representation
11 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- Written notification about debt
Written notification about debt
9 complaints
- Communication tactics 5
Communication tactics
5 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
D
Grade D · 55.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about CashRepublic Holdings, Inc.?
CashRepublic Holdings, Inc. has accumulated 54 total CFPB complaints across 15 states, with 39 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 72.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Texas with 13 and North Carolina with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.9/100 places CashRepublic Holdings, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
39
72.2% of total history
Rising ↑
States active
15
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
55.9/100 composite
Response-quality profile
How CashRepublic Holdings, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does CashRepublic Holdings, Inc. compare to its peers?
CashRepublic Holdings,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-09 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action16 (%)
False statements or representation11 (%)
Attempts to collect debt not owed11 (%)
Written notification about debt9 (%)
Communication tactics5 (%)
Threatened to contact someone or share information improperly2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 16 |
| False statements or representation | Attempted to collect wrong amount | 11 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against CashRepublic Holdings, Inc. come from?
The states where consumers have filed the most CFPB complaints against CashRepublic Holdings, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CashRepublic Holdings, Inc.
Across 15 states with at least one filing
- Texas
Texas
13 complaints
- North Carolina
North Carolina
8 complaints
- Georgia
Georgia
7 complaints
- Virginia 5
Virginia
5 complaints
- California 5
California
5 complaints
- Florida 5
Florida
5 complaints
- Kentucky 2
Kentucky
2 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against CashRepublic Holdings, Inc.? ▼
The most common issue consumers report about CashRepublic Holdings, Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 54 complaints filed with the CFPB.
Are complaints against CashRepublic Holdings, Inc. increasing or decreasing? ▼
Complaints against CashRepublic Holdings, Inc. are rising. The company received 39 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is CashRepublic Holdings, Inc.'s reputation grade? ▼
CashRepublic Holdings, Inc. has a reputation grade of D (score: 55.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does CashRepublic Holdings, Inc. respond to consumer complaints? ▼
CashRepublic Holdings, Inc. has a 100% timely response rate to CFPB complaints.
In how many states does CashRepublic Holdings, Inc. operate? ▼
CashRepublic Holdings, Inc. has received CFPB complaints from consumers in 15 states, with the most complaints from Texas (13 complaints).
What can I do if CashRepublic Holdings, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CashRepublic Holdings, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |