Total CFPB complaints
312
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 312 complaints
Cascade Capital, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 38 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cascade Capital, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
130 complaints
- Written notification about debt
Written notification about debt
54 complaints
- False statements or representation 19
False statements or representation
19 complaints
- Cont'd attempts collect debt not owed 17
Cont'd attempts collect debt not owed
17 complaints
- Took or threatened to take negative or legal action 12
Took or threatened to take negative or legal action
12 complaints
- Communication tactics 10
Communication tactics
10 complaints
D
Grade D · 53.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Cascade Capital, LLC?
Cascade Capital, LLC has accumulated 312 total CFPB complaints across 38 states, with 51 filed in the most recent 12 months against 261 historical complaints before that window. The trailing-12-month volume represents 16.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 83% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 38 states, led by Texas with 55 and Florida with 41, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.3/100 places Cascade Capital, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
51
16.3% of total history
Rising ↑
States active
38
Distinct state filings
Timely response rate
83%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
53.3/100 composite
Response-quality profile
How Cascade Capital, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 83.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 67.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Cascade Capital, LLC compare to its peers?
Cascade Capital, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed130 (%)
Written notification about debt54 (%)
False statements or representation19 (%)
Cont'd attempts collect debt not owed17 (%)
Took or threatened to take negative or legal action12 (%)
Communication tactics10 (%)
Disclosure verification of debt10 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 62 |
| Attempts to collect debt not owed | Debt was paid | 56 |
| Written notification about debt | Didn't receive enough information to verify debt | 37 |
| False statements or representation | Attempted to collect wrong amount | 19 |
| Cont'd attempts collect debt not owed | Debt is not mine | 17 |
| Written notification about debt | Didn't receive notice of right to dispute | 17 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Attempts to collect debt not owed | Debt was result of identity theft | 12 |
| Communication tactics | Frequent or repeated calls | 10 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
Where do complaints against Cascade Capital, LLC come from?
The states where consumers have filed the most CFPB complaints against Cascade Capital, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cascade Capital, LLC
Across 38 states with at least one filing
- Texas
Texas
55 complaints
- Florida
Florida
41 complaints
- Georgia
Georgia
33 complaints
- Virginia
Virginia
23 complaints
- Tennessee 16
Tennessee
16 complaints
- Arizona 14
Arizona
14 complaints
- California 13
California
13 complaints
- Louisiana 10
Louisiana
10 complaints
Frequently Asked Questions
What is the most common complaint against Cascade Capital, LLC? ▼
The most common issue consumers report about Cascade Capital, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 312 complaints filed with the CFPB.
Are complaints against Cascade Capital, LLC increasing or decreasing? ▼
Complaints against Cascade Capital, LLC are rising. The company received 51 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Cascade Capital, LLC's reputation grade? ▼
Cascade Capital, LLC has a reputation grade of D (score: 53.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Cascade Capital, LLC respond to consumer complaints? ▼
Cascade Capital, LLC has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Cascade Capital, LLC operate? ▼
Cascade Capital, LLC has received CFPB complaints from consumers in 38 states, with the most complaints from Texas (55 complaints).
What can I do if Cascade Capital, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cascade Capital, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |