This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 331 complaints

Cascade Capital, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Complaints by issue type

What consumers report about Cascade Capital, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 53.3/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Cascade Capital, LLC ranks ahead of 21% of the 5,283 collectors PlainCollector grades - 79% keep a cleaner CFPB record, on 331 all-time complaints and a 83% timely-response rate.

21st pct
reputation rank of 5,283 graded collectors
331
CFPB complaints, all-time
83%
answered inside the CFPB window
61
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Cascade Capital, LLC?

Cascade Capital, LLC has accumulated 331 total CFPB complaints across 39 states, with 61 filed in the most recent 12 months against 270 historical complaints before that window. The trailing-12-month volume represents 18.4% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 83% timely-response rate against a 14% consumer-dispute-after-response rate.

Complaints have been recorded across 39 states, led by Texas with 59 and Florida with 42. Normalized against the full CFPB collector database, the reputation score of 53.3/100 places Cascade Capital, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

331

mid-volume (CCDB)

Last 12 months

61

18.4% of all-time complaints

Stable →

States active

39

multi-region footprint

Timely response rate

83%

acceptable band

Consumer disputes

14%

average (vertical avg ~19%)

Reputation grade

D

53.3/100 composite

How does Cascade Capital, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

53 Bottom 21% higher than 21% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Cascade Capital, LLC versus the debt-collection vertical average.

Timely response within SLA 83.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 14.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 69.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Cascade Capital, LLC compare to its peers?

How does Cascade Capital, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Cascade Capital, LLC National average
Complaints (last 12 mo)lower is better
61
7
268
Timely-response ratehigher is better
83%
93%
91%
Consumer-dispute ratelower is better
14%
32%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 151
Written notification about debt - 58
Took or threatened to take negative or legal action - 34
False statements or representation - 24
Cont'd attempts collect debt not owed - 24
Communication tactics - 22
Disclosure verification of debt - 12
Threatened to contact someone or share information improperly - 2
Improper contact or sharing of info - 2
Electronic communications - 1

Where do complaints against Cascade Capital, LLC come from?

Cascade Capital, LLC's own per-state count, not a national baseline.

Top states by complaints against Cascade Capital, LLC

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Cascade Capital, LLC contacts you

A grade of D signals how Cascade Capital, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Cascade Capital, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Cascade Capital, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Cascade Capital, LLC? ▼

The most common issue consumers report about Cascade Capital, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 331 complaints filed with the CFPB.

Are complaints against Cascade Capital, LLC increasing or decreasing? ▼

Complaints against Cascade Capital, LLC have been stable. The company received 61 complaints in the last 12 months.

What is Cascade Capital, LLC's reputation grade? ▼

Cascade Capital, LLC has a reputation grade of D (score: 53.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cascade Capital, LLC respond to consumer complaints? ▼

Cascade Capital, LLC has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Cascade Capital, LLC operate? ▼

Cascade Capital, LLC has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (59 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.