Total CFPB complaints
47
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 47 complaints
Capital Mitigation Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Capital Mitigation Services, LLC
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
20 complaints
- Communication tactics
Communication tactics
14 complaints
- Attempts to collect debt not owed 4
Attempts to collect debt not owed
4 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
D
Grade D · 56.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Capital Mitigation Services, LLC?
Capital Mitigation Services, LLC has accumulated 47 total CFPB complaints across 22 states, with 23 filed in the most recent 12 months against 24 historical complaints before that window. The trailing-12-month volume represents 48.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 22 states, led by Texas with 11 and Florida with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.5/100 places Capital Mitigation Services, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
23
48.9% of total history
Rising ↑
States active
22
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
56.5/100 composite
Response-quality profile
How Capital Mitigation Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 39.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Capital Mitigation Services, LLC compare to its peers?
Capital Mitigation Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-03 2026-03
Top Consumer Issues
Communication tactics14 (%)
Threatened to contact someone or share information improperly20 (%)
Attempts to collect debt not owed4 (%)
False statements or representation2 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 12 |
| Threatened to contact someone or share information improperly | Contacted your employer | 10 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 9 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Capital Mitigation Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Capital Mitigation Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Capital Mitigation Services, LLC
Across 22 states with at least one filing
- Texas
Texas
11 complaints
- Florida
Florida
7 complaints
- Wisconsin
Wisconsin
5 complaints
- Indiana 3
Indiana
3 complaints
- Minnesota 2
Minnesota
2 complaints
- Arizona 2
Arizona
2 complaints
- Utah 1
Utah
1 complaints
- Nevada 1
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Capital Mitigation Services, LLC? ▼
The most common issue consumers report about Capital Mitigation Services, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 47 complaints filed with the CFPB.
Are complaints against Capital Mitigation Services, LLC increasing or decreasing? ▼
Complaints against Capital Mitigation Services, LLC are rising. The company received 23 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Capital Mitigation Services, LLC's reputation grade? ▼
Capital Mitigation Services, LLC has a reputation grade of D (score: 56.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Capital Mitigation Services, LLC respond to consumer complaints? ▼
Capital Mitigation Services, LLC has a 100% timely response rate to CFPB complaints.
In how many states does Capital Mitigation Services, LLC operate? ▼
Capital Mitigation Services, LLC has received CFPB complaints from consumers in 22 states, with the most complaints from Texas (11 complaints).
What can I do if Capital Mitigation Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Capital Mitigation Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |