Total CFPB complaints
610
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 610 complaints
Capital Management Services, LP — Debt Collector Complaint Profile
CFPB complaint profile across 49 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Capital Management Services, LP
- Attempts to collect debt not owed
Attempts to collect debt not owed
168 complaints
- Communication tactics
Communication tactics
84 complaints
- Written notification about debt 65
Written notification about debt
65 complaints
- Cont'd attempts collect debt not owed 63
Cont'd attempts collect debt not owed
63 complaints
- False statements or representation 51
False statements or representation
51 complaints
- Disclosure verification of debt 29
Disclosure verification of debt
29 complaints
D
Grade D · 57.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Capital Management Services, LP?
Capital Management Services, LP has accumulated 610 total CFPB complaints across 49 states, with 102 filed in the most recent 12 months against 508 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 49 states, led by California with 85 and Florida with 74, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.7/100 places Capital Management Services, LP in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
102
16.7% of total history
Rising ↑
States active
49
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
57.7/100 composite
Response-quality profile
How Capital Management Services, LP performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 27.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 87.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Capital Management Services, LP compare to its peers?
Capital Management Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed168 (%)
Communication tactics84 (%)
Written notification about debt65 (%)
Cont'd attempts collect debt not owed63 (%)
False statements or representation51 (%)
Disclosure verification of debt29 (%)
Improper contact or sharing of info17 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 100 |
| Communication tactics | Frequent or repeated calls | 66 |
| Written notification about debt | Didn't receive enough information to verify debt | 65 |
| Cont'd attempts collect debt not owed | Debt is not mine | 63 |
| False statements or representation | Attempted to collect wrong amount | 51 |
| Attempts to collect debt not owed | Debt was result of identity theft | 38 |
| Attempts to collect debt not owed | Debt was paid | 30 |
| Disclosure verification of debt | Not given enough info to verify debt | 29 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 18 |
| Improper contact or sharing of info | Talked to a third party about my debt | 17 |
Where do complaints against Capital Management Services, LP come from?
The states where consumers have filed the most CFPB complaints against Capital Management Services, LP. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Capital Management Services, LP
Across 49 states with at least one filing
- California
California
85 complaints
- Florida
Florida
74 complaints
- New York
New York
57 complaints
- Texas
Texas
40 complaints
- New Jersey 30
New Jersey
30 complaints
- Georgia 27
Georgia
27 complaints
- Pennsylvania 23
Pennsylvania
23 complaints
- Illinois 21
Illinois
21 complaints
Frequently Asked Questions
What is the most common complaint against Capital Management Services, LP? ▼
The most common issue consumers report about Capital Management Services, LP is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 610 complaints filed with the CFPB.
Are complaints against Capital Management Services, LP increasing or decreasing? ▼
Complaints against Capital Management Services, LP are rising. The company received 102 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Capital Management Services, LP's reputation grade? ▼
Capital Management Services, LP has a reputation grade of D (score: 57.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Capital Management Services, LP respond to consumer complaints? ▼
Capital Management Services, LP has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Capital Management Services, LP operate? ▼
Capital Management Services, LP has received CFPB complaints from consumers in 49 states, with the most complaints from California (85 complaints).
What can I do if Capital Management Services, LP is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Capital Management Services, LP violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |