This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 117 complaints

Capital Link Management, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade F.

Complaints by issue type

What consumers report about Capital Link Management, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 49.1/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Capital Link Management, LLC ranks ahead of 13% of the 5,283 collectors PlainCollector grades - 87% keep a cleaner CFPB record, on 117 all-time complaints and a 89% timely-response rate.

13th pct
reputation rank of 5,283 graded collectors
117
CFPB complaints, all-time
89%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Capital Link Management, LLC?

Capital Link Management, LLC has accumulated 117 total CFPB complaints across 31 states, with 0 filed in the most recent 12 months against 117 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Talked to a third-party about your debt". The company posts a 89% timely-response rate.

Complaints have been recorded across 31 states, led by Texas with 15 and California with 11. Normalized against the full CFPB collector database, the reputation score of 49.1/100 places Capital Link Management, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

117

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

31

multi-region footprint

Timely response rate

89%

acceptable band

Reputation grade

F

49.1/100 composite

How does Capital Link Management, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

49 Bottom 13% higher than 13% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Capital Link Management, LLC versus the debt-collection vertical average.

Timely response within SLA 88.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 55.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Capital Link Management, LLC compare to its peers?

How does Capital Link Management, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Capital Link Managemen… National average
Complaints (last 12 mo)lower is better
0
67
268
Timely-response ratehigher is better
89%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-09 2023-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 49
Threatened to contact someone or share information improperly - 27
Attempts to collect debt not owed - 20
Written notification about debt - 8
Took or threatened to take negative or legal action - 7
Electronic communications - 4
False statements or representation - 2

Where do complaints against Capital Link Management, LLC come from?

Capital Link Management, LLC's own per-state count, not a national baseline.

Top states by complaints against Capital Link Management, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Capital Link Management, LLC contacts you

A grade of F signals how Capital Link Management, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Capital Link Management, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Capital Link Management, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Capital Link Management, LLC? ▼

The most common issue consumers report about Capital Link Management, LLC is "Communication tactics", specifically "Talked to a third-party about your debt". This is based on 117 complaints filed with the CFPB.

Are complaints against Capital Link Management, LLC increasing or decreasing? ▼

Complaints against Capital Link Management, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Capital Link Management, LLC's reputation grade? ▼

Capital Link Management, LLC has a reputation grade of F (score: 49.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Capital Link Management, LLC respond to consumer complaints? ▼

Capital Link Management, LLC has a 89% timely response rate to CFPB complaints.

In how many states does Capital Link Management, LLC operate? ▼

Capital Link Management, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from Texas (15 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.