What do CFPB complaints reveal about Capital Asset Recovery INC DBA Jacobson and Wright?

Capital Asset Recovery INC DBA Jacobson and Wright has accumulated 20 total CFPB complaints across 11 states, with 5 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 25.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Talked to a third-party about your debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 11 states, led by Georgia with 3 and California with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.7/100 places Capital Asset Recovery INC DBA Jacobson and Wright in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.