This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 20 complaints

Capital Asset Recovery INC DBA Jacobson and Wright - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Complaints by issue type

What consumers report about Capital Asset Recovery INC DBA Jacobson and Wright

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 59.7/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Capital Asset Recovery INC DBA Jacobson and Wright ranks ahead of 42% of the 5,283 collectors PlainCollector grades - 58% keep a cleaner CFPB record, on 20 all-time complaints and a 95% timely-response rate.

42nd pct
reputation rank of 5,283 graded collectors
20
CFPB complaints, all-time
95%
answered inside the CFPB window
3
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Capital Asset Recovery INC DBA Jacobson and Wright?

Capital Asset Recovery INC DBA Jacobson and Wright has accumulated 20 total CFPB complaints across 11 states, with 3 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 15.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Talked to a third-party about your debt". The company posts a 95% timely-response rate.

Complaints have been recorded across 11 states, led by California with 3 and Georgia with 3. Normalized against the full CFPB collector database, the reputation score of 59.7/100 places Capital Asset Recovery INC DBA Jacobson and Wright in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

20

low-volume (CCDB)

Last 12 months

3

15.0% of all-time complaints

Falling ↓

States active

11

regional footprint

Timely response rate

95%

excellent band

Reputation grade

C

59.7/100 composite

How does Capital Asset Recovery INC DBA Jacobson and Wright's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

60 42nd percentile higher than 42% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Capital Asset Recovery INC DBA Jacobson and Wright versus the debt-collection vertical average.

Timely response within SLA 95.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Capital Asset Recovery INC DBA Jacobson and Wright compare to its peers?

How does Capital Asset Recovery INC DBA Jacobson and Wright compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Capital Asset Recovery… National average
Complaints (last 12 mo)lower is better
3
14
268
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-08 2025-04

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 6
Attempts to collect debt not owed - 4
Written notification about debt - 3
Threatened to contact someone or share information improperly - 3
False statements or representation - 2
Communication tactics - 2

Where do complaints against Capital Asset Recovery INC DBA Jacobson and Wright come from?

Capital Asset Recovery INC DBA Jacobson and Wright's own per-state count, not a national baseline.

Top states by complaints against Capital Asset Recovery INC DBA Jacobson and Wright

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Capital Asset Recovery INC DBA Jacobson and Wright contacts you

A grade of C signals how Capital Asset Recovery INC DBA Jacobson and Wright's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Capital Asset Recovery INC DBA Jacobson and Wright and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Capital Asset Recovery INC DBA Jacobson and Wright ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Capital Asset Recovery INC DBA Jacobson and Wright? ▼

The most common issue consumers report about Capital Asset Recovery INC DBA Jacobson and Wright is "Took or threatened to take negative or legal action", specifically "Talked to a third-party about your debt". This is based on 20 complaints filed with the CFPB.

Are complaints against Capital Asset Recovery INC DBA Jacobson and Wright increasing or decreasing? ▼

Complaints against Capital Asset Recovery INC DBA Jacobson and Wright are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Capital Asset Recovery INC DBA Jacobson and Wright's reputation grade? ▼

Capital Asset Recovery INC DBA Jacobson and Wright has a reputation grade of C (score: 59.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Capital Asset Recovery INC DBA Jacobson and Wright respond to consumer complaints? ▼

Capital Asset Recovery INC DBA Jacobson and Wright has a 95% timely response rate to CFPB complaints.

In how many states does Capital Asset Recovery INC DBA Jacobson and Wright operate? ▼

Capital Asset Recovery INC DBA Jacobson and Wright has received CFPB complaints from consumers in 11 states, with the most complaints from California (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.