This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 3,033 complaints

Capio Partners, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Complaints by issue type

What consumers report about Capio Partners, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Capio Partners, LLC ranks ahead of 38% of the 5,283 collectors PlainCollector grades - 62% keep a cleaner CFPB record, on 3,033 all-time complaints and a 99% timely-response rate.

38th pct
reputation rank of 5,283 graded collectors
3,033
CFPB complaints, all-time
99%
answered inside the CFPB window
843
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Capio Partners, LLC?

Capio Partners, LLC has accumulated 3,033 total CFPB complaints across 49 states, with 843 filed in the most recent 12 months against 2,190 historical complaints before that window. The trailing-12-month volume represents 27.8% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 99% timely-response rate against a 6% consumer-dispute-after-response rate.

Complaints have been recorded across 49 states, led by Florida with 828 and Texas with 620. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Capio Partners, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

3,033

high-volume (CCDB)

Last 12 months

843

27.8% of all-time complaints

Stable →

States active

49

multi-region footprint

Timely response rate

99%

excellent band

Consumer disputes

6%

low (vertical avg ~19%)

Reputation grade

D

58.7/100 composite

How does Capio Partners, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

59 38th percentile higher than 38% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Capio Partners, LLC versus the debt-collection vertical average.

Timely response within SLA 99.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 5.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 87.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Capio Partners, LLC compare to its peers?

How does Capio Partners, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Capio Partners, LLC National average
Complaints (last 12 mo)lower is better
843
946
268
Timely-response ratehigher is better
99%
96%
91%
Consumer-dispute ratelower is better
6%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-10 2021-05

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 1,349
Written notification about debt - 673
Took or threatened to take negative or legal action - 321
False statements or representation - 254
Communication tactics - 171
Cont'd attempts collect debt not owed - 116
Disclosure verification of debt - 73
Threatened to contact someone or share information improperly - 35
Electronic communications - 33
Improper contact or sharing of info - 6

Where do complaints against Capio Partners, LLC come from?

Capio Partners, LLC's own per-state count, not a national baseline.

Top states by complaints against Capio Partners, LLC

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Capio Partners, LLC contacts you

A grade of D signals how Capio Partners, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Capio Partners, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Capio Partners, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Capio Partners, LLC? ▼

The most common issue consumers report about Capio Partners, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3,033 complaints filed with the CFPB.

Are complaints against Capio Partners, LLC increasing or decreasing? ▼

Complaints against Capio Partners, LLC have been stable. The company received 843 complaints in the last 12 months.

What is Capio Partners, LLC's reputation grade? ▼

Capio Partners, LLC has a reputation grade of D (score: 58.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Capio Partners, LLC respond to consumer complaints? ▼

Capio Partners, LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.

In how many states does Capio Partners, LLC operate? ▼

Capio Partners, LLC has received CFPB complaints from consumers in 49 states, with the most complaints from Florida (828 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.