Total CFPB complaints
7
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 7 complaints
Cambrian Group — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Cambrian Group
- Communication tactics
Communication tactics
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- Problem with customer service 1
Problem with customer service
1 complaints
B
Grade B · 68.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Cambrian Group?
Cambrian Group has accumulated 7 total CFPB complaints across 6 states, with 6 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 85.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Texas with 2 and California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.5/100 places Cambrian Group in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
85.7% of total history
Rising ↑
States active
6
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
68.5/100 composite
Response-quality profile
How Cambrian Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Cambrian Group compare to its peers?
Cambrian Group National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-10 2026-01
Top Consumer Issues
Attempts to collect debt not owed2 (%)
Communication tactics3 (%)
Threatened to contact someone or share information improperly1 (%)
Problem with customer service1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Communication tactics | Frequent or repeated calls | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Problem with customer service | — | 1 |
Where do complaints against Cambrian Group come from?
The states where consumers have filed the most CFPB complaints against Cambrian Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Cambrian Group
Across 6 states with at least one filing
- Texas
Texas
2 complaints
- California
California
1 complaints
- Arizona
Arizona
1 complaints
- Iowa
Iowa
1 complaints
- Minnesota
Minnesota
1 complaints
- Ohio
Ohio
1 complaints
Frequently Asked Questions
What is the most common complaint against Cambrian Group? ▼
The most common issue consumers report about Cambrian Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 7 complaints filed with the CFPB.
Are complaints against Cambrian Group increasing or decreasing? ▼
Complaints against Cambrian Group are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Cambrian Group's reputation grade? ▼
Cambrian Group has a reputation grade of B (score: 68.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Cambrian Group respond to consumer complaints? ▼
Cambrian Group has a 100% timely response rate to CFPB complaints.
In how many states does Cambrian Group operate? ▼
Cambrian Group has received CFPB complaints from consumers in 6 states, with the most complaints from Texas (2 complaints).
What can I do if Cambrian Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Cambrian Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |