Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
CALIFORNIA RECOVERY BUREAU, INC — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about CALIFORNIA RECOVERY BUREAU, INC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 67.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about CALIFORNIA RECOVERY BUREAU, INC?
CALIFORNIA RECOVERY BUREAU, INC has accumulated 10 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was discharged in bankruptcy", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 30% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by California with 5 and Arizona with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.3/100 places CALIFORNIA RECOVERY BUREAU, INC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
30%
After company response
Reputation grade
B
67.3/100 composite
Response-quality profile
How CALIFORNIA RECOVERY BUREAU, INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 60.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does CALIFORNIA RECOVERY BUREAU, INC compare to its peers?
CALIFORNIA RECOVERY BU… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-10 2016-01
Top Consumer Issues
Cont'd attempts collect debt not owed6 (%)
Disclosure verification of debt1 (%)
Communication tactics2 (%)
Improper contact or sharing of info1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was discharged in bankruptcy
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
Where do complaints against CALIFORNIA RECOVERY BUREAU, INC come from?
The states where consumers have filed the most CFPB complaints against CALIFORNIA RECOVERY BUREAU, INC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against CALIFORNIA RECOVERY BUREAU, INC
Across 6 states with at least one filing
- California
California
5 complaints
- Arizona 1
Arizona
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
- Maryland 1
Maryland
1 complaints
- Missouri 1
Missouri
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against CALIFORNIA RECOVERY BUREAU, INC? ▼
The most common issue consumers report about CALIFORNIA RECOVERY BUREAU, INC is "Cont'd attempts collect debt not owed", specifically "Debt was discharged in bankruptcy". This is based on 10 complaints filed with the CFPB.
Are complaints against CALIFORNIA RECOVERY BUREAU, INC increasing or decreasing? ▼
Complaints against CALIFORNIA RECOVERY BUREAU, INC have been stable. The company received 0 complaints in the last 12 months.
What is CALIFORNIA RECOVERY BUREAU, INC's reputation grade? ▼
CALIFORNIA RECOVERY BUREAU, INC has a reputation grade of B (score: 67.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does CALIFORNIA RECOVERY BUREAU, INC respond to consumer complaints? ▼
CALIFORNIA RECOVERY BUREAU, INC has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 30% of cases.
In how many states does CALIFORNIA RECOVERY BUREAU, INC operate? ▼
CALIFORNIA RECOVERY BUREAU, INC has received CFPB complaints from consumers in 6 states, with the most complaints from California (5 complaints).
What can I do if CALIFORNIA RECOVERY BUREAU, INC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If CALIFORNIA RECOVERY BUREAU, INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |