This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 291 complaints

Byrider Franchising, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Complaints by issue type

What consumers report about Byrider Franchising, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.1/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Byrider Franchising, LLC ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 291 all-time complaints and a 100% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
291
CFPB complaints, all-time
100%
answered inside the CFPB window
54
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Byrider Franchising, LLC?

Byrider Franchising, LLC has accumulated 291 total CFPB complaints across 32 states, with 54 filed in the most recent 12 months against 237 historical complaints before that window. The trailing-12-month volume represents 18.6% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 19% consumer-dispute-after-response rate.

Complaints have been recorded across 32 states, led by Ohio with 38 and Illinois with 35. Normalized against the full CFPB collector database, the reputation score of 58.1/100 places Byrider Franchising, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

291

mid-volume (CCDB)

Last 12 months

54

18.6% of all-time complaints

Stable →

States active

32

multi-region footprint

Timely response rate

100%

excellent band

Consumer disputes

19%

average (vertical avg ~19%)

Reputation grade

D

58.1/100 composite

How does Byrider Franchising, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Byrider Franchising, LLC versus the debt-collection vertical average.

Timely response within SLA 99.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 19.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 57.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Byrider Franchising, LLC compare to its peers?

How does Byrider Franchising, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Byrider Franchising, L… National average
Complaints (last 12 mo)lower is better
54
170
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
19%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 91
False statements or representation - 47
Took or threatened to take negative or legal action - 43
Communication tactics - 41
Written notification about debt - 31
Cont'd attempts collect debt not owed - 14
Disclosure verification of debt - 8
Improper contact or sharing of info - 8
Threatened to contact someone or share information improperly - 4
Taking/threatening an illegal action - 4

Where do complaints against Byrider Franchising, LLC come from?

Byrider Franchising, LLC's own per-state count, not a national baseline.

Top states by complaints against Byrider Franchising, LLC

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Byrider Franchising, LLC contacts you

A grade of D signals how Byrider Franchising, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Byrider Franchising, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Byrider Franchising, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Byrider Franchising, LLC? ▼

The most common issue consumers report about Byrider Franchising, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 291 complaints filed with the CFPB.

Are complaints against Byrider Franchising, LLC increasing or decreasing? ▼

Complaints against Byrider Franchising, LLC have been stable. The company received 54 complaints in the last 12 months.

What is Byrider Franchising, LLC's reputation grade? ▼

Byrider Franchising, LLC has a reputation grade of D (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Byrider Franchising, LLC respond to consumer complaints? ▼

Byrider Franchising, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does Byrider Franchising, LLC operate? ▼

Byrider Franchising, LLC has received CFPB complaints from consumers in 32 states, with the most complaints from Ohio (38 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.