Total CFPB complaints
72
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 72 complaints
BWW Law Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about BWW Law Group, LLC
- False statements or representation
False statements or representation
16 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
13 complaints
- Disclosure verification of debt
Disclosure verification of debt
11 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
C
Grade C · 61.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about BWW Law Group, LLC?
BWW Law Group, LLC has accumulated 72 total CFPB complaints across 5 states, with 2 filed in the most recent 12 months against 70 historical complaints before that window. The trailing-12-month volume represents 2.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Seized or attempted to seize your property", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Maryland with 45 and Virginia with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places BWW Law Group, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
2.8% of total history
Falling ↓
States active
5
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
61.0/100 composite
Response-quality profile
How BWW Law Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does BWW Law Group, LLC compare to its peers?
BWW Law Group, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-08 2025-08
Top Consumer Issues
Took or threatened to take negative or legal action13 (%)
False statements or representation16 (%)
Taking/threatening an illegal action9 (%)
Disclosure verification of debt11 (%)
Attempts to collect debt not owed8 (%)
Cont'd attempts collect debt not owed2 (%)
Improper contact or sharing of info2 (%)
Most common issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 13 |
| False statements or representation | Attempted to collect wrong amount | 11 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 9 |
| Disclosure verification of debt | Not given enough info to verify debt | 9 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| False statements or representation | Impersonated an attorney or official | 2 |
Where do complaints against BWW Law Group, LLC come from?
The states where consumers have filed the most CFPB complaints against BWW Law Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against BWW Law Group, LLC
Across 5 states with at least one filing
- Maryland
Maryland
45 complaints
- Virginia 14
Virginia
14 complaints
- District of Columbia 9
District of Columbia
9 complaints
- Alabama 3
Alabama
3 complaints
- Mississippi 1
Mississippi
1 complaints
Frequently Asked Questions
What is the most common complaint against BWW Law Group, LLC? ▼
The most common issue consumers report about BWW Law Group, LLC is "Took or threatened to take negative or legal action", specifically "Seized or attempted to seize your property". This is based on 72 complaints filed with the CFPB.
Are complaints against BWW Law Group, LLC increasing or decreasing? ▼
Complaints against BWW Law Group, LLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is BWW Law Group, LLC's reputation grade? ▼
BWW Law Group, LLC has a reputation grade of C (score: 61.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does BWW Law Group, LLC respond to consumer complaints? ▼
BWW Law Group, LLC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does BWW Law Group, LLC operate? ▼
BWW Law Group, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Maryland (45 complaints).
What can I do if BWW Law Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BWW Law Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |