Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
Butler, Butler & Rowse-Oberle, P.L.L.C. — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Butler, Butler & Rowse-Oberle, P.L.L.C.
- False statements or representation
False statements or representation
4 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt
Written notification about debt
4 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
F
Grade F · 50.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Butler, Butler & Rowse-Oberle, P.L.L.C.?
Butler, Butler & Rowse-Oberle, P.L.L.C. has accumulated 16 total CFPB complaints across 1 states, with 1 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 6.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 100% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Michigan with 16, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.4/100 places Butler, Butler & Rowse-Oberle, P.L.L.C. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
6.3% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
100%
After company response
Reputation grade
F
50.4/100 composite
Response-quality profile
How Butler, Butler & Rowse-Oberle, P.L.L.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Butler, Butler & Rowse-Oberle, P.L.L.C. compare to its peers?
Butler, Butler & Rowse… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-02 2025-08
Top Consumer Issues
False statements or representation4 (%)
Attempts to collect debt not owed4 (%)
Written notification about debt4 (%)
Took or threatened to take negative or legal action3 (%)
Taking/threatening an illegal action1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 4 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
| Took or threatened to take negative or legal action | Threatened to turn you in to immigration or deport you | 1 |
Where do complaints against Butler, Butler & Rowse-Oberle, P.L.L.C. come from?
The states where consumers have filed the most CFPB complaints against Butler, Butler & Rowse-Oberle, P.L.L.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Butler, Butler & Rowse-Oberle, P.L.L.C.
Across 1 states with at least one filing
- Michigan
Michigan
16 complaints
Frequently Asked Questions
What is the most common complaint against Butler, Butler & Rowse-Oberle, P.L.L.C.? ▼
The most common issue consumers report about Butler, Butler & Rowse-Oberle, P.L.L.C. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 16 complaints filed with the CFPB.
Are complaints against Butler, Butler & Rowse-Oberle, P.L.L.C. increasing or decreasing? ▼
Complaints against Butler, Butler & Rowse-Oberle, P.L.L.C. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Butler, Butler & Rowse-Oberle, P.L.L.C.'s reputation grade? ▼
Butler, Butler & Rowse-Oberle, P.L.L.C. has a reputation grade of F (score: 50.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Butler, Butler & Rowse-Oberle, P.L.L.C. respond to consumer complaints? ▼
Butler, Butler & Rowse-Oberle, P.L.L.C. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.
In how many states does Butler, Butler & Rowse-Oberle, P.L.L.C. operate? ▼
Butler, Butler & Rowse-Oberle, P.L.L.C. has received CFPB complaints from consumers in 1 states, with the most complaints from Michigan (16 complaints).
What can I do if Butler, Butler & Rowse-Oberle, P.L.L.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Butler, Butler & Rowse-Oberle, P.L.L.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |