This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 81 complaints

Business Revenue Systems, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Business Revenue Systems, Inc.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.4/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Business Revenue Systems, Inc.?

Business Revenue Systems, Inc. has accumulated 81 total CFPB complaints across 23 states, with 5 filed in the most recent 12 months against 76 historical complaints before that window. The trailing-12-month volume represents 6.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 3% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 23 states, led by Florida with 17 and Arizona with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.4/100 places Business Revenue Systems, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

81

All-time across CCDB intake

Last 12 months

5

6.2% of total history

Falling ↓

States active

23

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

3%

After company response

Reputation grade

C

65.4/100 composite

Response-quality profile

How Business Revenue Systems, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 98.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 6.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 41.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Business Revenue Systems, Inc. compare to its peers?

How does Business Revenue Systems, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Business Revenue Syste… National average
Complaints (last 12 mo)lower is better
5
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
3%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-03 2025-11

Top Consumer Issues

Attempts to collect debt not owed31 (%)
Cont'd attempts collect debt not owed14 (%)
Written notification about debt9 (%)
False statements or representation6 (%)
Disclosure verification of debt11 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 18
Attempts to collect debt not owed Debt was paid 13
Cont'd attempts collect debt not owed Debt is not mine 11
Written notification about debt Didn't receive enough information to verify debt 7
False statements or representation Attempted to collect wrong amount 6
Disclosure verification of debt Not given enough info to verify debt 5
Disclosure verification of debt Right to dispute notice not received 3
Cont'd attempts collect debt not owed Debt was paid 3
Disclosure verification of debt Not disclosed as an attempt to collect 3
Written notification about debt Didn't receive notice of right to dispute 2

Where do complaints against Business Revenue Systems, Inc. come from?

The states where consumers have filed the most CFPB complaints against Business Revenue Systems, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Business Revenue Systems, Inc.

Across 23 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Business Revenue Systems, Inc.?

The most common issue consumers report about Business Revenue Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 81 complaints filed with the CFPB.

Are complaints against Business Revenue Systems, Inc. increasing or decreasing?

Complaints against Business Revenue Systems, Inc. are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Business Revenue Systems, Inc.'s reputation grade?

Business Revenue Systems, Inc. has a reputation grade of C (score: 65.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Business Revenue Systems, Inc. respond to consumer complaints?

Business Revenue Systems, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 3% of cases.

In how many states does Business Revenue Systems, Inc. operate?

Business Revenue Systems, Inc. has received CFPB complaints from consumers in 23 states, with the most complaints from Florida (17 complaints).

What can I do if Business Revenue Systems, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Business Revenue Systems, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial