Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
Burton Neil & Associates, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Burton Neil & Associates, P.C.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Communication tactics
Communication tactics
3 complaints
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
- False statements or representation
False statements or representation
2 complaints
B
Grade B · 70.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Burton Neil & Associates, P.C.?
Burton Neil & Associates, P.C. has accumulated 16 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by New Jersey with 8 and Pennsylvania with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.5/100 places Burton Neil & Associates, P.C. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
B
70.5/100 composite
Response-quality profile
How Burton Neil & Associates, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 22.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Burton Neil & Associates, P.C. compare to its peers?
Burton Neil & Associat… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2022-10
Top Consumer Issues
Disclosure verification of debt2 (%)
Attempts to collect debt not owed2 (%)
Cont'd attempts collect debt not owed3 (%)
Written notification about debt2 (%)
False statements or representation2 (%)
Communication tactics3 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Threatened to take legal action | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
Where do complaints against Burton Neil & Associates, P.C. come from?
The states where consumers have filed the most CFPB complaints against Burton Neil & Associates, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Burton Neil & Associates, P.C.
Across 3 states with at least one filing
- New Jersey
New Jersey
8 complaints
- Pennsylvania
Pennsylvania
7 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Burton Neil & Associates, P.C.? ▼
The most common issue consumers report about Burton Neil & Associates, P.C. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 16 complaints filed with the CFPB.
Are complaints against Burton Neil & Associates, P.C. increasing or decreasing? ▼
Complaints against Burton Neil & Associates, P.C. have been stable. The company received 0 complaints in the last 12 months.
What is Burton Neil & Associates, P.C.'s reputation grade? ▼
Burton Neil & Associates, P.C. has a reputation grade of B (score: 70.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Burton Neil & Associates, P.C. respond to consumer complaints? ▼
Burton Neil & Associates, P.C. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Burton Neil & Associates, P.C. operate? ▼
Burton Neil & Associates, P.C. has received CFPB complaints from consumers in 3 states, with the most complaints from New Jersey (8 complaints).
What can I do if Burton Neil & Associates, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Burton Neil & Associates, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |