This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 53 complaints

Bureau of Accounts Control - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade F.

Complaints by issue type

What consumers report about Bureau of Accounts Control

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 35.5/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Bureau of Accounts Control ranks ahead of 2% of the 5,283 collectors PlainCollector grades - 98% keep a cleaner CFPB record, on 53 all-time complaints and a 6% timely-response rate.

2nd pct
reputation rank of 5,283 graded collectors
53
CFPB complaints, all-time
6%
answered inside the CFPB window
5
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Bureau of Accounts Control?

Bureau of Accounts Control has accumulated 53 total CFPB complaints across 8 states, with 5 filed in the most recent 12 months against 48 historical complaints before that window. The trailing-12-month volume represents 9.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 6% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 8 states, led by New Jersey with 34 and New York with 7. Normalized against the full CFPB collector database, the reputation score of 35.5/100 places Bureau of Accounts Control in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

53

low-volume (CCDB)

Last 12 months

5

9.4% of all-time complaints

Falling ↓

States active

8

regional footprint

Timely response rate

6%

below sla band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

F

35.5/100 composite

How does Bureau of Accounts Control's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

35 Bottom 2% higher than 2% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Bureau of Accounts Control versus the debt-collection vertical average.

Timely response within SLA 5.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 14.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Bureau of Accounts Control compare to its peers?

How does Bureau of Accounts Control compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Bureau of Accounts Con… National average
Complaints (last 12 mo)lower is better
5
2
268
Timely-response ratehigher is better
6%
91%
91%
Consumer-dispute ratelower is better
0%
13%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-04 2022-05

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 19
Written notification about debt - 12
Cont'd attempts collect debt not owed - 6
Disclosure verification of debt - 6
False statements or representation - 5
Took or threatened to take negative or legal action - 3
Communication tactics - 2

Where do complaints against Bureau of Accounts Control come from?

Bureau of Accounts Control's own per-state count, not a national baseline.

Top states by complaints against Bureau of Accounts Control

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Bureau of Accounts Control contacts you

A grade of F signals how Bureau of Accounts Control's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Bureau of Accounts Control and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Bureau of Accounts Control ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Bureau of Accounts Control? ▼

The most common issue consumers report about Bureau of Accounts Control is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 53 complaints filed with the CFPB.

Are complaints against Bureau of Accounts Control increasing or decreasing? ▼

Complaints against Bureau of Accounts Control are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Bureau of Accounts Control's reputation grade? ▼

Bureau of Accounts Control has a reputation grade of F (score: 35.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Bureau of Accounts Control respond to consumer complaints? ▼

Bureau of Accounts Control has a 6% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Bureau of Accounts Control operate? ▼

Bureau of Accounts Control has received CFPB complaints from consumers in 8 states, with the most complaints from New Jersey (34 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.