This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 1,773 complaints

Bull City Financial Solutions, Inc — Debt Collector Complaint Profile

CFPB complaint profile across 42 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Bull City Financial Solutions, Inc

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 53.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Bull City Financial Solutions, Inc?

Bull City Financial Solutions, Inc has accumulated 1,773 total CFPB complaints across 42 states, with 651 filed in the most recent 12 months against 1,122 historical complaints before that window. The trailing-12-month volume represents 36.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 24% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 42 states, led by North Carolina with 790 and Florida with 311, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.7/100 places Bull City Financial Solutions, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

1,773

All-time across CCDB intake

Last 12 months

651

36.7% of total history

Rising ↑

States active

42

Distinct state filings

Timely response rate

97%

Within CFPB SLA window

Consumer disputes

24%

After company response

Reputation grade

D

53.7/100 composite

Response-quality profile

How Bull City Financial Solutions, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 97.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 47.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 75.0%

Share of US states + territories with at least one filed complaint against this collector.

How does Bull City Financial Solutions, Inc compare to its peers?

How does Bull City Financial Solutions, Inc compare? Versus a peer and the national average across 60+ high-volume collectors
Bull City Financial So… National average
Complaints (last 12 mo)lower is better
651
22,938
250
Timely-response ratehigher is better
97%
100%
91%
Consumer-dispute ratelower is better
24%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-04 2026-03

Top Consumer Issues

Attempts to collect debt not owed851 (%)
Written notification about debt392 (%)
False statements or representation174 (%)
Took or threatened to take negative or legal action163 (%)
Cont'd attempts collect debt not owed61 (%)
Communication tactics21 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 547
Written notification about debt Didn't receive enough information to verify debt 280
Attempts to collect debt not owed Debt was result of identity theft 205
False statements or representation Attempted to collect wrong amount 174
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 163
Written notification about debt Didn't receive notice of right to dispute 112
Attempts to collect debt not owed Debt was paid 99
Cont'd attempts collect debt not owed Debt is not mine 44
Communication tactics Frequent or repeated calls 21
Cont'd attempts collect debt not owed Debt was paid 17

Where do complaints against Bull City Financial Solutions, Inc come from?

The states where consumers have filed the most CFPB complaints against Bull City Financial Solutions, Inc. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Bull City Financial Solutions, Inc

Across 42 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Bull City Financial Solutions, Inc?

The most common issue consumers report about Bull City Financial Solutions, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,773 complaints filed with the CFPB.

Are complaints against Bull City Financial Solutions, Inc increasing or decreasing?

Complaints against Bull City Financial Solutions, Inc are rising. The company received 651 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Bull City Financial Solutions, Inc's reputation grade?

Bull City Financial Solutions, Inc has a reputation grade of D (score: 53.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Bull City Financial Solutions, Inc respond to consumer complaints?

Bull City Financial Solutions, Inc has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Bull City Financial Solutions, Inc operate?

Bull City Financial Solutions, Inc has received CFPB complaints from consumers in 42 states, with the most complaints from North Carolina (790 complaints).

What can I do if Bull City Financial Solutions, Inc is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bull City Financial Solutions, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial