Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Brown Olcott, PLLC — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Brown Olcott, PLLC
- False statements or representation
False statements or representation
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
F
Grade F · 41.9/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Brown Olcott, PLLC?
Brown Olcott, PLLC has accumulated 12 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Arizona with 11 and California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 41.9/100 places Brown Olcott, PLLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
2
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
41.9/100 composite
Response-quality profile
How Brown Olcott, PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Brown Olcott, PLLC compare to its peers?
Brown Olcott, PLLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2021-09
Top Consumer Issues
False statements or representation3 (%)
Cont'd attempts collect debt not owed3 (%)
Took or threatened to take negative or legal action3 (%)
Attempts to collect debt not owed2 (%)
Communication tactics1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against Brown Olcott, PLLC come from?
The states where consumers have filed the most CFPB complaints against Brown Olcott, PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Brown Olcott, PLLC
Across 2 states with at least one filing
- Arizona
Arizona
11 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against Brown Olcott, PLLC? ▼
The most common issue consumers report about Brown Olcott, PLLC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 12 complaints filed with the CFPB.
Are complaints against Brown Olcott, PLLC increasing or decreasing? ▼
Complaints against Brown Olcott, PLLC have been stable. The company received 0 complaints in the last 12 months.
What is Brown Olcott, PLLC's reputation grade? ▼
Brown Olcott, PLLC has a reputation grade of F (score: 41.9/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Brown Olcott, PLLC respond to consumer complaints? ▼
Brown Olcott, PLLC has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Brown Olcott, PLLC operate? ▼
Brown Olcott, PLLC has received CFPB complaints from consumers in 2 states, with the most complaints from Arizona (11 complaints).
What can I do if Brown Olcott, PLLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Brown Olcott, PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |