Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Brown Law, PLLC
Disclosure verification of debt
5 complaints
Communication tactics
3 complaints
Cont'd attempts collect debt not owed
2 complaints
Written notification about debt
1 complaints
Improper contact or sharing of info
1 complaints
Grade B · 71.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
Brown Law, PLLC has accumulated 12 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 83% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Texas with 3 and California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.2/100 places Brown Law, PLLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
12
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
83%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.2/100 composite
How Brown Law, PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
The states where consumers have filed the most CFPB complaints against Brown Law, PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 10 states with at least one filing
Texas
3 complaints
California
1 complaints
Pennsylvania
1 complaints
Kentucky
1 complaints
Georgia
1 complaints
Missouri
1 complaints
Michigan
1 complaints
Utah
1 complaints
The most common issue consumers report about Brown Law, PLLC is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 12 complaints filed with the CFPB.
Complaints against Brown Law, PLLC have been stable. The company received 0 complaints in the last 12 months.
Brown Law, PLLC has a reputation grade of B (score: 71.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Brown Law, PLLC has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Brown Law, PLLC has received CFPB complaints from consumers in 10 states, with the most complaints from Texas (3 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Brown Law, PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |