Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Broward Adjustment Services — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Broward Adjustment Services
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
10 complaints
- Written notification about debt
Written notification about debt
7 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Taking/threatening an illegal action 2
Taking/threatening an illegal action
2 complaints
C
Grade C · 62.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Broward Adjustment Services?
Broward Adjustment Services has accumulated 49 total CFPB complaints across 5 states, with 2 filed in the most recent 12 months against 47 historical complaints before that window. The trailing-12-month volume represents 4.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Florida with 41 and Massachusetts with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.8/100 places Broward Adjustment Services in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
4.1% of total history
Rising ↑
States active
5
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
C
62.8/100 composite
Response-quality profile
How Broward Adjustment Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 19.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Broward Adjustment Services compare to its peers?
Broward Adjustment Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-08 2025-11
Top Consumer Issues
Cont'd attempts collect debt not owed10 (%)
Attempts to collect debt not owed11 (%)
Disclosure verification of debt4 (%)
Written notification about debt7 (%)
False statements or representation4 (%)
Taking/threatening an illegal action2 (%)
Communication tactics2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against Broward Adjustment Services come from?
The states where consumers have filed the most CFPB complaints against Broward Adjustment Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Broward Adjustment Services
Across 5 states with at least one filing
- Florida
Florida
41 complaints
- Massachusetts 4
Massachusetts
4 complaints
- New York 2
New York
2 complaints
- Texas 1
Texas
1 complaints
- Virgin Islands 1
Virgin Islands
1 complaints
Frequently Asked Questions
What is the most common complaint against Broward Adjustment Services? ▼
The most common issue consumers report about Broward Adjustment Services is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 49 complaints filed with the CFPB.
Are complaints against Broward Adjustment Services increasing or decreasing? ▼
Complaints against Broward Adjustment Services are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Broward Adjustment Services's reputation grade? ▼
Broward Adjustment Services has a reputation grade of C (score: 62.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Broward Adjustment Services respond to consumer complaints? ▼
Broward Adjustment Services has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does Broward Adjustment Services operate? ▼
Broward Adjustment Services has received CFPB complaints from consumers in 5 states, with the most complaints from Florida (41 complaints).
What can I do if Broward Adjustment Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Broward Adjustment Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |