This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 86 complaints

Bronstein & Weiss Arbitration — Debt Collector Complaint Profile

CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Bronstein & Weiss Arbitration

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 34.1/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Bronstein & Weiss Arbitration?

Bronstein & Weiss Arbitration has accumulated 86 total CFPB complaints across 26 states, with 0 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 15% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 26 states, led by Texas with 28 and Florida with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 34.1/100 places Bronstein & Weiss Arbitration in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

86

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

26

Distinct state filings

Timely response rate

15%

Within CFPB SLA window

Consumer disputes

10%

After company response

Reputation grade

F

34.1/100 composite

Response-quality profile

How Bronstein & Weiss Arbitration performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 15.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 20.4%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 46.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Bronstein & Weiss Arbitration compare to its peers?

How does Bronstein & Weiss Arbitration compare? Versus a peer and the national average across 60+ high-volume collectors
Bronstein & Weiss Arbi… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
15%
100%
91%
Consumer-dispute ratelower is better
10%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2016-10 2025-02

Top Consumer Issues

Taking/threatening an illegal action21 (%)
Communication tactics13 (%)
Took or threatened to take negative or legal action15 (%)
False statements or representation5 (%)
Attempts to collect debt not owed4 (%)
Improper contact or sharing of info3 (%)

Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action Threatened arrest/jail if do not pay 17
Communication tactics Threatened to take legal action 9
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 6
False statements or representation Impersonated attorney, law enforcement, or government official 5
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 4
Attempts to collect debt not owed Debt is not yours 4
Communication tactics Used obscene, profane, or other abusive language 4
Taking/threatening an illegal action Seized/Attempted to seize property 4
Improper contact or sharing of info Talked to a third party about my debt 3

Where do complaints against Bronstein & Weiss Arbitration come from?

The states where consumers have filed the most CFPB complaints against Bronstein & Weiss Arbitration. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Bronstein & Weiss Arbitration

Across 26 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Bronstein & Weiss Arbitration?

The most common issue consumers report about Bronstein & Weiss Arbitration is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 86 complaints filed with the CFPB.

Are complaints against Bronstein & Weiss Arbitration increasing or decreasing?

Complaints against Bronstein & Weiss Arbitration are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Bronstein & Weiss Arbitration's reputation grade?

Bronstein & Weiss Arbitration has a reputation grade of F (score: 34.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Bronstein & Weiss Arbitration respond to consumer complaints?

Bronstein & Weiss Arbitration has a 15% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Bronstein & Weiss Arbitration operate?

Bronstein & Weiss Arbitration has received CFPB complaints from consumers in 26 states, with the most complaints from Texas (28 complaints).

What can I do if Bronstein & Weiss Arbitration is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bronstein & Weiss Arbitration violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial