Total CFPB complaints
86
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Bronstein & Weiss Arbitration
Taking/threatening an illegal action
21 complaints
Took or threatened to take negative or legal action
15 complaints
Communication tactics
13 complaints
False statements or representation
5 complaints
Attempts to collect debt not owed
4 complaints
Improper contact or sharing of info
3 complaints
Grade F · 34.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
Bronstein & Weiss Arbitration has accumulated 86 total CFPB complaints across 26 states, with 0 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 15% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Texas with 28 and Florida with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 34.1/100 places Bronstein & Weiss Arbitration in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
86
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Falling ↓
States active
26
Distinct state filings
Timely response rate
15%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
F
34.1/100 composite
How Bronstein & Weiss Arbitration performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 17 |
| Communication tactics | Threatened to take legal action | 9 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 6 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 5 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 4 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
The states where consumers have filed the most CFPB complaints against Bronstein & Weiss Arbitration. Every figure is the company's own complaint count in that state — not a national baseline.
Across 26 states with at least one filing
Texas
28 complaints
Florida
7 complaints
Michigan
7 complaints
California
5 complaints
New Mexico
5 complaints
Maryland
4 complaints
Ohio
4 complaints
Virginia
2 complaints
The most common issue consumers report about Bronstein & Weiss Arbitration is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 86 complaints filed with the CFPB.
Complaints against Bronstein & Weiss Arbitration are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
Bronstein & Weiss Arbitration has a reputation grade of F (score: 34.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Bronstein & Weiss Arbitration has a 15% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
Bronstein & Weiss Arbitration has received CFPB complaints from consumers in 26 states, with the most complaints from Texas (28 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bronstein & Weiss Arbitration violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |