Total CFPB complaints
209
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 209 complaints
Brock & Scott, PLLC — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Brock & Scott, PLLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
63 complaints
- False statements or representation
False statements or representation
29 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
26 complaints
- Written notification about debt 18
Written notification about debt
18 complaints
- Disclosure verification of debt 15
Disclosure verification of debt
15 complaints
D
Grade D · 56.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Brock & Scott, PLLC?
Brock & Scott, PLLC has accumulated 209 total CFPB complaints across 13 states, with 44 filed in the most recent 12 months against 165 historical complaints before that window. The trailing-12-month volume represents 21.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Georgia with 85 and North Carolina with 44, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.2/100 places Brock & Scott, PLLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
44
21.1% of total history
Rising ↑
States active
13
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
D
56.2/100 composite
Response-quality profile
How Brock & Scott, PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 57.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Brock & Scott, PLLC compare to its peers?
Brock & Scott, PLLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-02
Top Consumer Issues
Attempts to collect debt not owed63 (%)
False statements or representation29 (%)
Written notification about debt18 (%)
Disclosure verification of debt15 (%)
Took or threatened to take negative or legal action26 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 27 |
| False statements or representation | Attempted to collect wrong amount | 19 |
| Written notification about debt | Didn't receive enough information to verify debt | 18 |
| Disclosure verification of debt | Not given enough info to verify debt | 15 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 14 |
| Attempts to collect debt not owed | Debt was paid | 13 |
| Attempts to collect debt not owed | Debt is not yours | 12 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 12 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 11 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 10 |
Where do complaints against Brock & Scott, PLLC come from?
The states where consumers have filed the most CFPB complaints against Brock & Scott, PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Brock & Scott, PLLC
Across 13 states with at least one filing
- Georgia
Georgia
85 complaints
- North Carolina
North Carolina
44 complaints
- South Carolina 16
South Carolina
16 complaints
- Florida 15
Florida
15 complaints
- Virginia 15
Virginia
15 complaints
- Maryland 13
Maryland
13 complaints
- Tennessee 7
Tennessee
7 complaints
- Alabama 3
Alabama
3 complaints
Frequently Asked Questions
What is the most common complaint against Brock & Scott, PLLC? ▼
The most common issue consumers report about Brock & Scott, PLLC is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 209 complaints filed with the CFPB.
Are complaints against Brock & Scott, PLLC increasing or decreasing? ▼
Complaints against Brock & Scott, PLLC are rising. The company received 44 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Brock & Scott, PLLC's reputation grade? ▼
Brock & Scott, PLLC has a reputation grade of D (score: 56.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Brock & Scott, PLLC respond to consumer complaints? ▼
Brock & Scott, PLLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Brock & Scott, PLLC operate? ▼
Brock & Scott, PLLC has received CFPB complaints from consumers in 13 states, with the most complaints from Georgia (85 complaints).
What can I do if Brock & Scott, PLLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Brock & Scott, PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |