Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Bristlecone, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Bristlecone, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- False statements or representation
False statements or representation
4 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Electronic communications 1
Electronic communications
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
F
Grade F · 41.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Bristlecone, Inc.?
Bristlecone, Inc. has accumulated 18 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 6% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by California with 3 and Florida with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 41.6/100 places Bristlecone, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
11
Distinct state filings
Timely response rate
6%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
41.6/100 composite
Response-quality profile
How Bristlecone, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 5.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Bristlecone, Inc. compare to its peers?
Bristlecone, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-05 2025-03
Top Consumer Issues
Attempts to collect debt not owed6 (%)
False statements or representation4 (%)
Communication tactics2 (%)
Electronic communications1 (%)
Took or threatened to take negative or legal action2 (%)
Cont'd attempts collect debt not owed1 (%)
Written notification about debt1 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Communication tactics | Frequent or repeated calls | 1 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against Bristlecone, Inc. come from?
The states where consumers have filed the most CFPB complaints against Bristlecone, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Bristlecone, Inc.
Across 11 states with at least one filing
- California
California
3 complaints
- Florida
Florida
3 complaints
- Virginia
Virginia
2 complaints
- Texas
Texas
2 complaints
- Minnesota
Minnesota
2 complaints
- Rhode Island 1
Rhode Island
1 complaints
- Vermont 1
Vermont
1 complaints
- New Jersey 1
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against Bristlecone, Inc.? ▼
The most common issue consumers report about Bristlecone, Inc. is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 18 complaints filed with the CFPB.
Are complaints against Bristlecone, Inc. increasing or decreasing? ▼
Complaints against Bristlecone, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Bristlecone, Inc.'s reputation grade? ▼
Bristlecone, Inc. has a reputation grade of F (score: 41.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Bristlecone, Inc. respond to consumer complaints? ▼
Bristlecone, Inc. has a 6% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Bristlecone, Inc. operate? ▼
Bristlecone, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from California (3 complaints).
What can I do if Bristlecone, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bristlecone, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |