Total CFPB complaints
38
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 38 complaints
Bridge IT, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Bridge IT, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
9 complaints
- False statements or representation
False statements or representation
5 complaints
- Didn't provide services promised
Didn't provide services promised
4 complaints
- Communication tactics
Communication tactics
4 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
- Confusing or missing disclosures 2
Confusing or missing disclosures
2 complaints
D
Grade D · 56.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Bridge IT, Inc.?
Bridge IT, Inc. has accumulated 38 total CFPB complaints across 18 states, with 15 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 39.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by Texas with 6 and California with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.5/100 places Bridge IT, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
15
39.5% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Reputation grade
D
56.5/100 composite
Response-quality profile
How Bridge IT, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Bridge IT, Inc. compare to its peers?
Bridge IT, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-01 2026-02
Top Consumer Issues
Attempts to collect debt not owed9 (%)
Didn't provide services promised4 (%)
Communication tactics4 (%)
False statements or representation5 (%)
Took or threatened to take negative or legal action3 (%)
Confusing or missing disclosures2 (%)
Charged upfront or unexpected fees2 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 5 |
| Didn't provide services promised | — | 4 |
| Communication tactics | Called before 8am or after 9pm | 4 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Confusing or missing disclosures | — | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Charged upfront or unexpected fees | — | 2 |
Where do complaints against Bridge IT, Inc. come from?
The states where consumers have filed the most CFPB complaints against Bridge IT, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Bridge IT, Inc.
Across 18 states with at least one filing
- Texas
Texas
6 complaints
- California
California
4 complaints
- Georgia
Georgia
4 complaints
- Iowa
Iowa
3 complaints
- Florida
Florida
3 complaints
- Arizona 2
Arizona
2 complaints
- Maryland 2
Maryland
2 complaints
- North Carolina 2
North Carolina
2 complaints
Frequently Asked Questions
What is the most common complaint against Bridge IT, Inc.? ▼
The most common issue consumers report about Bridge IT, Inc. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 38 complaints filed with the CFPB.
Are complaints against Bridge IT, Inc. increasing or decreasing? ▼
Complaints against Bridge IT, Inc. are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Bridge IT, Inc.'s reputation grade? ▼
Bridge IT, Inc. has a reputation grade of D (score: 56.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Bridge IT, Inc. respond to consumer complaints? ▼
Bridge IT, Inc. has a 97% timely response rate to CFPB complaints.
In how many states does Bridge IT, Inc. operate? ▼
Bridge IT, Inc. has received CFPB complaints from consumers in 18 states, with the most complaints from Texas (6 complaints).
What can I do if Bridge IT, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bridge IT, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |