This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 3 complaints

BRAZOS HIGHER EDUCATION AUTHORITY, INC. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about BRAZOS HIGHER EDUCATION AUTHORITY, INC.

complaints
Source CFPB Consumer Complaint Database
A

Grade A · 87.1/100 composite

This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.

What do CFPB complaints reveal about BRAZOS HIGHER EDUCATION AUTHORITY, INC.?

BRAZOS HIGHER EDUCATION AUTHORITY, INC. has accumulated 3 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was discharged in bankruptcy", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by New York with 2 and Ohio with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 87.1/100 places BRAZOS HIGHER EDUCATION AUTHORITY, INC. in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

3

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

2

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

A

87.1/100 composite

Response-quality profile

How BRAZOS HIGHER EDUCATION AUTHORITY, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does BRAZOS HIGHER EDUCATION AUTHORITY, INC. compare to its peers?

How does BRAZOS HIGHER EDUCATION AUTHORITY, INC. compare? Versus a peer and the national average across 60+ high-volume collectors
BRAZOS HIGHER EDUCATIO… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2013-09 2016-08

Top Consumer Issues

Cont'd attempts collect debt not owed2 (%)
Disclosure verification of debt1 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt was discharged in bankruptcy

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt was discharged in bankruptcy 2
Disclosure verification of debt Not given enough info to verify debt 1

Where do complaints against BRAZOS HIGHER EDUCATION AUTHORITY, INC. come from?

The states where consumers have filed the most CFPB complaints against BRAZOS HIGHER EDUCATION AUTHORITY, INC.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against BRAZOS HIGHER EDUCATION AUTHORITY, INC.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against BRAZOS HIGHER EDUCATION AUTHORITY, INC.?

The most common issue consumers report about BRAZOS HIGHER EDUCATION AUTHORITY, INC. is "Cont'd attempts collect debt not owed", specifically "Debt was discharged in bankruptcy". This is based on 3 complaints filed with the CFPB.

Are complaints against BRAZOS HIGHER EDUCATION AUTHORITY, INC. increasing or decreasing?

Complaints against BRAZOS HIGHER EDUCATION AUTHORITY, INC. have been stable. The company received 0 complaints in the last 12 months.

What is BRAZOS HIGHER EDUCATION AUTHORITY, INC.'s reputation grade?

BRAZOS HIGHER EDUCATION AUTHORITY, INC. has a reputation grade of A (score: 87.1/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.

Does BRAZOS HIGHER EDUCATION AUTHORITY, INC. respond to consumer complaints?

BRAZOS HIGHER EDUCATION AUTHORITY, INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does BRAZOS HIGHER EDUCATION AUTHORITY, INC. operate?

BRAZOS HIGHER EDUCATION AUTHORITY, INC. has received CFPB complaints from consumers in 2 states, with the most complaints from New York (2 complaints).

What can I do if BRAZOS HIGHER EDUCATION AUTHORITY, INC. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BRAZOS HIGHER EDUCATION AUTHORITY, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial