Total CFPB complaints
848
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 848 complaints
Bounce AI, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 42 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Bounce AI, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
398 complaints
- Took or threatened to take negative or legal action 133
Took or threatened to take negative or legal action
133 complaints
- False statements or representation 129
False statements or representation
129 complaints
- Written notification about debt 109
Written notification about debt
109 complaints
- Electronic communications 16
Electronic communications
16 complaints
- Communication tactics 12
Communication tactics
12 complaints
F
Grade F · 48.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Bounce AI, Inc.?
Bounce AI, Inc. has accumulated 848 total CFPB complaints across 42 states, with 631 filed in the most recent 12 months against 217 historical complaints before that window. The trailing-12-month volume represents 74.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 42 states, led by Texas with 186 and Florida with 108, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.3/100 places Bounce AI, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
631
74.4% of total history
Rising ↑
States active
42
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Reputation grade
F
48.3/100 composite
Response-quality profile
How Bounce AI, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 75.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Bounce AI, Inc. compare to its peers?
Bounce AI, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed398 (%)
Took or threatened to take negative or legal action133 (%)
False statements or representation129 (%)
Written notification about debt109 (%)
Electronic communications16 (%)
Communication tactics12 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 274 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 133 |
| False statements or representation | Attempted to collect wrong amount | 129 |
| Attempts to collect debt not owed | Debt was result of identity theft | 92 |
| Written notification about debt | Didn't receive enough information to verify debt | 77 |
| Written notification about debt | Didn't receive notice of right to dispute | 32 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Electronic communications | Frequent or repeated messages | 16 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 12 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 9 |
Where do complaints against Bounce AI, Inc. come from?
The states where consumers have filed the most CFPB complaints against Bounce AI, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Bounce AI, Inc.
Across 42 states with at least one filing
- Texas
Texas
186 complaints
- Florida
Florida
108 complaints
- Georgia
Georgia
91 complaints
- Illinois 40
Illinois
40 complaints
- California 40
California
40 complaints
- Pennsylvania 33
Pennsylvania
33 complaints
- South Carolina 27
South Carolina
27 complaints
- New York 26
New York
26 complaints
Frequently Asked Questions
What is the most common complaint against Bounce AI, Inc.? ▼
The most common issue consumers report about Bounce AI, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 848 complaints filed with the CFPB.
Are complaints against Bounce AI, Inc. increasing or decreasing? ▼
Complaints against Bounce AI, Inc. are rising. The company received 631 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Bounce AI, Inc.'s reputation grade? ▼
Bounce AI, Inc. has a reputation grade of F (score: 48.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Bounce AI, Inc. respond to consumer complaints? ▼
Bounce AI, Inc. has a 99% timely response rate to CFPB complaints.
In how many states does Bounce AI, Inc. operate? ▼
Bounce AI, Inc. has received CFPB complaints from consumers in 42 states, with the most complaints from Texas (186 complaints).
What can I do if Bounce AI, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bounce AI, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |