Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1 complaints
Borns & Steele, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Borns & Steele, P.C.
- Communication tactics
Communication tactics
1 complaints
D
Grade D · 57.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Borns & Steele, P.C.?
Borns & Steele, P.C. has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Called outside of 8am-9pm", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Indiana with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.7/100 places Borns & Steele, P.C. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
57.7/100 composite
Response-quality profile
How Borns & Steele, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Borns & Steele, P.C. compare to its peers?
Borns & Steele, P.C. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2015-03
Top Consumer Issues
Communication tactics1 (%)
Most common issue: Communication tactics — Called outside of 8am-9pm
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Called outside of 8am-9pm | 1 |
Where do complaints against Borns & Steele, P.C. come from?
The states where consumers have filed the most CFPB complaints against Borns & Steele, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Borns & Steele, P.C.
Across 1 states with at least one filing
- Indiana
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against Borns & Steele, P.C.? ▼
The most common issue consumers report about Borns & Steele, P.C. is "Communication tactics", specifically "Called outside of 8am-9pm". This is based on 1 complaints filed with the CFPB.
Are complaints against Borns & Steele, P.C. increasing or decreasing? ▼
Complaints against Borns & Steele, P.C. have been stable. The company received 0 complaints in the last 12 months.
What is Borns & Steele, P.C.'s reputation grade? ▼
Borns & Steele, P.C. has a reputation grade of D (score: 57.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Borns & Steele, P.C. respond to consumer complaints? ▼
Borns & Steele, P.C. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Borns & Steele, P.C. operate? ▼
Borns & Steele, P.C. has received CFPB complaints from consumers in 1 states, with the most complaints from Indiana (1 complaints).
What can I do if Borns & Steele, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Borns & Steele, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |