This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 22 complaints

Bonded Business Services, Ltd. — Debt Collector Complaint Profile

CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Bonded Business Services, Ltd.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Bonded Business Services, Ltd.?

Bonded Business Services, Ltd. has accumulated 22 total CFPB complaints across 3 states, with 2 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 9.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 3 states, led by Colorado with 13 and Texas with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.3/100 places Bonded Business Services, Ltd. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

22

All-time across CCDB intake

Last 12 months

2

9.1% of total history

Rising ↑

States active

3

Distinct state filings

Timely response rate

95%

Within CFPB SLA window

Consumer disputes

25%

After company response

Reputation grade

C

65.3/100 composite

Response-quality profile

How Bonded Business Services, Ltd. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 95.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 50.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Bonded Business Services, Ltd. compare to its peers?

How does Bonded Business Services, Ltd. compare? Versus a peer and the national average across 60+ high-volume collectors
Bonded Business Servic… National average
Complaints (last 12 mo)lower is better
2
22,938
250
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
25%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-03 2026-01

Top Consumer Issues

Attempts to collect debt not owed12 (%)
Written notification about debt4 (%)
Disclosure verification of debt3 (%)
Cont'd attempts collect debt not owed1 (%)
False statements or representation1 (%)
Took or threatened to take negative or legal action1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 7
Written notification about debt Didn't receive enough information to verify debt 3
Disclosure verification of debt Not given enough info to verify debt 3
Attempts to collect debt not owed Debt was result of identity theft 3
Attempts to collect debt not owed Debt was paid 2
Written notification about debt Didn't receive notice of right to dispute 1
Cont'd attempts collect debt not owed Debt is not mine 1
False statements or representation Attempted to collect wrong amount 1
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1

Where do complaints against Bonded Business Services, Ltd. come from?

The states where consumers have filed the most CFPB complaints against Bonded Business Services, Ltd.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Bonded Business Services, Ltd.

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Bonded Business Services, Ltd.?

The most common issue consumers report about Bonded Business Services, Ltd. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 22 complaints filed with the CFPB.

Are complaints against Bonded Business Services, Ltd. increasing or decreasing?

Complaints against Bonded Business Services, Ltd. are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Bonded Business Services, Ltd.'s reputation grade?

Bonded Business Services, Ltd. has a reputation grade of C (score: 65.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Bonded Business Services, Ltd. respond to consumer complaints?

Bonded Business Services, Ltd. has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.

In how many states does Bonded Business Services, Ltd. operate?

Bonded Business Services, Ltd. has received CFPB complaints from consumers in 3 states, with the most complaints from Colorado (13 complaints).

What can I do if Bonded Business Services, Ltd. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bonded Business Services, Ltd. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial