This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 25 complaints

BONDED ADJUSTMENT COMPANY — Debt Collector Complaint Profile

CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about BONDED ADJUSTMENT COMPANY

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 54.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about BONDED ADJUSTMENT COMPANY?

BONDED ADJUSTMENT COMPANY has accumulated 25 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 76% timely-response rate against a 40% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 3 states, led by Washington with 22 and Hawaii with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places BONDED ADJUSTMENT COMPANY in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

25

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

3

Distinct state filings

Timely response rate

76%

Within CFPB SLA window

Consumer disputes

40%

After company response

Reputation grade

D

54.0/100 composite

Response-quality profile

How BONDED ADJUSTMENT COMPANY performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 76.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 80.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does BONDED ADJUSTMENT COMPANY compare to its peers?

How does BONDED ADJUSTMENT COMPANY compare? Versus a peer and the national average across 60+ high-volume collectors
BONDED ADJUSTMENT COMP… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
76%
100%
91%
Consumer-dispute ratelower is better
40%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2013-09 2022-03

Top Consumer Issues

Cont'd attempts collect debt not owed8 (%)
Written notification about debt5 (%)
Taking/threatening an illegal action1 (%)
Communication tactics2 (%)
Attempts to collect debt not owed1 (%)
Improper contact or sharing of info1 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt is not mine

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt is not mine 4
Written notification about debt Didn't receive notice of right to dispute 3
Cont'd attempts collect debt not owed Debt was paid 3
Written notification about debt Didn't receive enough information to verify debt 2
Taking/threatening an illegal action Threatened to sue on too old debt 1
Cont'd attempts collect debt not owed Debt resulted from identity theft 1
Communication tactics Used obscene, profane, or other abusive language 1
Attempts to collect debt not owed Debt was paid 1
Communication tactics Frequent or repeated calls 1
Improper contact or sharing of info Talked to a third party about my debt 1

Where do complaints against BONDED ADJUSTMENT COMPANY come from?

The states where consumers have filed the most CFPB complaints against BONDED ADJUSTMENT COMPANY. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against BONDED ADJUSTMENT COMPANY

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against BONDED ADJUSTMENT COMPANY?

The most common issue consumers report about BONDED ADJUSTMENT COMPANY is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 25 complaints filed with the CFPB.

Are complaints against BONDED ADJUSTMENT COMPANY increasing or decreasing?

Complaints against BONDED ADJUSTMENT COMPANY have been stable. The company received 0 complaints in the last 12 months.

What is BONDED ADJUSTMENT COMPANY's reputation grade?

BONDED ADJUSTMENT COMPANY has a reputation grade of D (score: 54.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does BONDED ADJUSTMENT COMPANY respond to consumer complaints?

BONDED ADJUSTMENT COMPANY has a 76% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does BONDED ADJUSTMENT COMPANY operate?

BONDED ADJUSTMENT COMPANY has received CFPB complaints from consumers in 3 states, with the most complaints from Washington (22 complaints).

What can I do if BONDED ADJUSTMENT COMPANY is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BONDED ADJUSTMENT COMPANY violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial