Total CFPB complaints
46
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 46 complaints
BOEING EMPLOYEES' CREDIT UNION — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about BOEING EMPLOYEES' CREDIT UNION
- Attempts to collect debt not owed
Attempts to collect debt not owed
18 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
D
Grade D · 55.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about BOEING EMPLOYEES' CREDIT UNION?
BOEING EMPLOYEES' CREDIT UNION has accumulated 46 total CFPB complaints across 7 states, with 21 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 45.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Washington with 27 and Florida with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.8/100 places BOEING EMPLOYEES' CREDIT UNION in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
21
45.7% of total history
Rising ↑
States active
7
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
D
55.8/100 composite
Response-quality profile
How BOEING EMPLOYEES' CREDIT UNION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does BOEING EMPLOYEES' CREDIT UNION compare to its peers?
BOEING EMPLOYEES' CRED… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-06 2026-02
Top Consumer Issues
Written notification about debt11 (%)
Attempts to collect debt not owed18 (%)
Took or threatened to take negative or legal action7 (%)
False statements or representation6 (%)
Communication tactics1 (%)
Confusing or missing disclosures1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 10 |
| Attempts to collect debt not owed | Debt is not yours | 9 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Confusing or missing disclosures | — | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against BOEING EMPLOYEES' CREDIT UNION come from?
The states where consumers have filed the most CFPB complaints against BOEING EMPLOYEES' CREDIT UNION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against BOEING EMPLOYEES' CREDIT UNION
Across 7 states with at least one filing
- Washington
Washington
27 complaints
- Florida 6
Florida
6 complaints
- North Carolina 5
North Carolina
5 complaints
- California 3
California
3 complaints
- Oregon 1
Oregon
1 complaints
- New Mexico 1
New Mexico
1 complaints
- Illinois 1
Illinois
1 complaints
Frequently Asked Questions
What is the most common complaint against BOEING EMPLOYEES' CREDIT UNION? ▼
The most common issue consumers report about BOEING EMPLOYEES' CREDIT UNION is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 46 complaints filed with the CFPB.
Are complaints against BOEING EMPLOYEES' CREDIT UNION increasing or decreasing? ▼
Complaints against BOEING EMPLOYEES' CREDIT UNION are rising. The company received 21 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is BOEING EMPLOYEES' CREDIT UNION's reputation grade? ▼
BOEING EMPLOYEES' CREDIT UNION has a reputation grade of D (score: 55.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does BOEING EMPLOYEES' CREDIT UNION respond to consumer complaints? ▼
BOEING EMPLOYEES' CREDIT UNION has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does BOEING EMPLOYEES' CREDIT UNION operate? ▼
BOEING EMPLOYEES' CREDIT UNION has received CFPB complaints from consumers in 7 states, with the most complaints from Washington (27 complaints).
What can I do if BOEING EMPLOYEES' CREDIT UNION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BOEING EMPLOYEES' CREDIT UNION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |