Total CFPB complaints
169
mid-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 31 states, reputation grade null.
What consumers report about BMO Bank National Association
Attempts to collect debt not owed
62 complaints
Took or threatened to take negative or legal action
37 complaints
Communication tactics
19 complaints
Written notification about debt
17 complaints
False statements or representation
15 complaints
Cont'd attempts collect debt not owed
8 complaints
Data updated July 2026
Grade
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
BMO Bank National Association carries a reputation grade of null, derived from 169 CFPB complaints, its response behavior, and dispute profile across 31 states.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
BMO Bank National Association has accumulated 169 total CFPB complaints across 31 states, with 57 filed in the most recent 12 months against 112 historical complaints before that window. The trailing-12-month volume represents 33.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed". Response-rate data has not been published for BMO Bank National Association.
Complaints have been recorded across 31 states, led by Illinois with 33 and California with 24. BMO Bank National Association carries a grade of null derived from its complaint mix, response behavior, and dispute profile.
Total CFPB complaints
169
mid-volume (CCDB)
Last 12 months
57
33.7% of all-time complaints
Rising ↑
States active
31
multi-region footprint
Reputation grade
-
issue-mix derived
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | - | 62 |
| Took or threatened to take negative or legal action | - | 37 |
| Communication tactics | - | 19 |
| Written notification about debt | - | 17 |
| False statements or representation | - | 15 |
| Cont'd attempts collect debt not owed | - | 8 |
| Disclosure verification of debt | - | 4 |
| Taking/threatening an illegal action | - | 3 |
| Improper contact or sharing of info | - | 2 |
| Threatened to contact someone or share information improperly | - | 1 |
BMO Bank National Association's own per-state count, not a national baseline.
Across 31 states with at least one filing
Illinois
33 complaints
California
24 complaints
Arizona
18 complaints
Florida
13 complaints
Wisconsin
13 complaints
Texas
12 complaints
Minnesota
7 complaints
Missouri
6 complaints
What to do if BMO Bank National Association contacts you
A grade of null signals how BMO Bank National Association's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about BMO Bank National Association is "Attempts to collect debt not owed". This is based on 169 complaints filed with the CFPB.
Complaints against BMO Bank National Association are rising. The company received 57 complaints in the last 12 months, indicating an upward trend in consumer issues.
BMO Bank National Association has a reputation grade of null, PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
BMO Bank National Association has received CFPB complaints from consumers in 31 states, with the most complaints from Illinois (33 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |