Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
Bison Recovery Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Bison Recovery Group, Inc.
- Communication tactics
Communication tactics
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
5 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 66.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Bison Recovery Group, Inc.?
Bison Recovery Group, Inc. has accumulated 23 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 23 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by Ohio with 3 and Florida with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.5/100 places Bison Recovery Group, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
14
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
66.5/100 composite
Response-quality profile
How Bison Recovery Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Bison Recovery Group, Inc. compare to its peers?
Bison Recovery Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2022-01
Top Consumer Issues
Communication tactics11 (%)
Cont'd attempts collect debt not owed5 (%)
Threatened to contact someone or share information improperly2 (%)
Attempts to collect debt not owed2 (%)
Written notification about debt2 (%)
Improper contact or sharing of info1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | Threatened to take legal action | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
Where do complaints against Bison Recovery Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against Bison Recovery Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Bison Recovery Group, Inc.
Across 14 states with at least one filing
- Ohio
Ohio
3 complaints
- Florida
Florida
3 complaints
- Texas
Texas
2 complaints
- North Carolina
North Carolina
2 complaints
- Maryland
Maryland
2 complaints
- Massachusetts
Massachusetts
2 complaints
- South Carolina
South Carolina
2 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Bison Recovery Group, Inc.? ▼
The most common issue consumers report about Bison Recovery Group, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 23 complaints filed with the CFPB.
Are complaints against Bison Recovery Group, Inc. increasing or decreasing? ▼
Complaints against Bison Recovery Group, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Bison Recovery Group, Inc.'s reputation grade? ▼
Bison Recovery Group, Inc. has a reputation grade of B (score: 66.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Bison Recovery Group, Inc. respond to consumer complaints? ▼
Bison Recovery Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Bison Recovery Group, Inc. operate? ▼
Bison Recovery Group, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from Ohio (3 complaints).
What can I do if Bison Recovery Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bison Recovery Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |