This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 5 complaints

BEACON FINANCIAL CORPORATION — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about BEACON FINANCIAL CORPORATION

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 71.2/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about BEACON FINANCIAL CORPORATION?

BEACON FINANCIAL CORPORATION has accumulated 5 total CFPB complaints across 4 states, with 1 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 20.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by New York with 2 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.2/100 places BEACON FINANCIAL CORPORATION in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

5

All-time across CCDB intake

Last 12 months

1

20.0% of total history

Rising ↑

States active

4

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

B

71.2/100 composite

Response-quality profile

How BEACON FINANCIAL CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does BEACON FINANCIAL CORPORATION compare to its peers?

How does BEACON FINANCIAL CORPORATION compare? Versus a peer and the national average across 60+ high-volume collectors
BEACON FINANCIAL CORPO… National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2019-04 2025-07

Top Consumer Issues

Attempts to collect debt not owed3 (%)
Written notification about debt1 (%)
False statements or representation1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 2
Written notification about debt Didn't receive enough information to verify debt 1
Attempts to collect debt not owed Debt was result of identity theft 1
False statements or representation Attempted to collect wrong amount 1

Where do complaints against BEACON FINANCIAL CORPORATION come from?

The states where consumers have filed the most CFPB complaints against BEACON FINANCIAL CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against BEACON FINANCIAL CORPORATION

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against BEACON FINANCIAL CORPORATION?

The most common issue consumers report about BEACON FINANCIAL CORPORATION is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 5 complaints filed with the CFPB.

Are complaints against BEACON FINANCIAL CORPORATION increasing or decreasing?

Complaints against BEACON FINANCIAL CORPORATION are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is BEACON FINANCIAL CORPORATION's reputation grade?

BEACON FINANCIAL CORPORATION has a reputation grade of B (score: 71.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does BEACON FINANCIAL CORPORATION respond to consumer complaints?

BEACON FINANCIAL CORPORATION has a 100% timely response rate to CFPB complaints.

In how many states does BEACON FINANCIAL CORPORATION operate?

BEACON FINANCIAL CORPORATION has received CFPB complaints from consumers in 4 states, with the most complaints from New York (2 complaints).

What can I do if BEACON FINANCIAL CORPORATION is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BEACON FINANCIAL CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial