This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 2,830 complaints

Barclays Bank Delaware - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade D.

Complaints by issue type

What consumers report about Barclays Bank Delaware

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 56.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Barclays Bank Delaware ranks ahead of 28% of the 5,283 collectors PlainCollector grades - 72% keep a cleaner CFPB record, on 2,830 all-time complaints and a 100% timely-response rate.

28th pct
reputation rank of 5,283 graded collectors
2,830
CFPB complaints, all-time
100%
answered inside the CFPB window
1,066
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Barclays Bank Delaware?

Barclays Bank Delaware has accumulated 2,830 total CFPB complaints across 52 states, with 1,066 filed in the most recent 12 months against 1,764 historical complaints before that window. The trailing-12-month volume represents 37.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Threatened or suggested your credit would be damaged". The company posts a 100% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 52 states, led by California with 408 and Florida with 365. Normalized against the full CFPB collector database, the reputation score of 56.0/100 places Barclays Bank Delaware in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

2,830

high-volume (CCDB)

Last 12 months

1,066

37.7% of all-time complaints

Rising ↑

States active

52

nationwide footprint

Timely response rate

100%

excellent band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

D

56.0/100 composite

How does Barclays Bank Delaware's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

56 28th percentile higher than 28% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Barclays Bank Delaware versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.9%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 92.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Barclays Bank Delaware compare to its peers?

How does BARCLAYS BANK DELAWARE compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
BARCLAYS BANK DELAWARE National average
Complaints (last 12 mo)lower is better
1,066
1,065
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
18%
28%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-12 2022-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 982
Took or threatened to take negative or legal action - 807
Written notification about debt - 317
False statements or representation - 223
Communication tactics - 214
Disclosure verification of debt - 115
Cont'd attempts collect debt not owed - 105
Threatened to contact someone or share information improperly - 26
Improper contact or sharing of info - 25
Taking/threatening an illegal action - 14

Where do complaints against Barclays Bank Delaware come from?

Barclays Bank Delaware's own per-state count, not a national baseline.

Top states by complaints against Barclays Bank Delaware

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Barclays Bank Delaware contacts you

A grade of D signals how Barclays Bank Delaware's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Barclays Bank Delaware and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Barclays Bank Delaware ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Barclays Bank Delaware? ▼

The most common issue consumers report about Barclays Bank Delaware is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 2,830 complaints filed with the CFPB.

Are complaints against Barclays Bank Delaware increasing or decreasing? ▼

Complaints against Barclays Bank Delaware are rising. The company received 1,066 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Barclays Bank Delaware's reputation grade? ▼

Barclays Bank Delaware has a reputation grade of D (score: 56.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Barclays Bank Delaware respond to consumer complaints? ▼

Barclays Bank Delaware has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Barclays Bank Delaware operate? ▼

Barclays Bank Delaware has received CFPB complaints from consumers in 52 states, with the most complaints from California (408 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.