Total CFPB complaints
2,488
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 2,488 complaints
BARCLAYS BANK DELAWARE — Debt Collector Complaint Profile
CFPB complaint profile across 52 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about BARCLAYS BANK DELAWARE
- Attempts to collect debt not owed
Attempts to collect debt not owed
852 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
472 complaints
- Written notification about debt 285
Written notification about debt
285 complaints
- False statements or representation 175
False statements or representation
175 complaints
- Communication tactics 129
Communication tactics
129 complaints
- Disclosure verification of debt 108
Disclosure verification of debt
108 complaints
D
Grade D · 56.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about BARCLAYS BANK DELAWARE?
BARCLAYS BANK DELAWARE has accumulated 2,488 total CFPB complaints across 52 states, with 837 filed in the most recent 12 months against 1,651 historical complaints before that window. The trailing-12-month volume represents 33.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 52 states, led by California with 350 and Florida with 317, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.0/100 places BARCLAYS BANK DELAWARE in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
837
33.6% of total history
Rising ↑
States active
52
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
D
56.0/100 composite
Response-quality profile
How BARCLAYS BANK DELAWARE performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 35.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 92.9%
Share of US states + territories with at least one filed complaint against this collector.
How does BARCLAYS BANK DELAWARE compare to its peers?
BARCLAYS BANK DELAWARE National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action472 (%)
Attempts to collect debt not owed852 (%)
Written notification about debt285 (%)
False statements or representation175 (%)
Communication tactics129 (%)
Disclosure verification of debt108 (%)
Cont'd attempts collect debt not owed58 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 472 |
| Attempts to collect debt not owed | Debt is not yours | 376 |
| Attempts to collect debt not owed | Debt was result of identity theft | 320 |
| Written notification about debt | Didn't receive enough information to verify debt | 225 |
| False statements or representation | Attempted to collect wrong amount | 175 |
| Attempts to collect debt not owed | Debt was paid | 156 |
| Communication tactics | Frequent or repeated calls | 129 |
| Disclosure verification of debt | Not given enough info to verify debt | 108 |
| Written notification about debt | Didn't receive notice of right to dispute | 60 |
| Cont'd attempts collect debt not owed | Debt is not mine | 58 |
Where do complaints against BARCLAYS BANK DELAWARE come from?
The states where consumers have filed the most CFPB complaints against BARCLAYS BANK DELAWARE. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against BARCLAYS BANK DELAWARE
Across 52 states with at least one filing
- California
California
350 complaints
- Florida
Florida
317 complaints
- New York
New York
276 complaints
- Texas
Texas
221 complaints
- Georgia 115
Georgia
115 complaints
- Pennsylvania 85
Pennsylvania
85 complaints
- New Jersey 81
New Jersey
81 complaints
- North Carolina 79
North Carolina
79 complaints
Frequently Asked Questions
What is the most common complaint against BARCLAYS BANK DELAWARE? ▼
The most common issue consumers report about BARCLAYS BANK DELAWARE is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 2,488 complaints filed with the CFPB.
Are complaints against BARCLAYS BANK DELAWARE increasing or decreasing? ▼
Complaints against BARCLAYS BANK DELAWARE are rising. The company received 837 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is BARCLAYS BANK DELAWARE's reputation grade? ▼
BARCLAYS BANK DELAWARE has a reputation grade of D (score: 56.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does BARCLAYS BANK DELAWARE respond to consumer complaints? ▼
BARCLAYS BANK DELAWARE has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does BARCLAYS BANK DELAWARE operate? ▼
BARCLAYS BANK DELAWARE has received CFPB complaints from consumers in 52 states, with the most complaints from California (350 complaints).
What can I do if BARCLAYS BANK DELAWARE is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If BARCLAYS BANK DELAWARE violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |