Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
Bankers Auto Acceptance — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Bankers Auto Acceptance
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 61.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Bankers Auto Acceptance?
Bankers Auto Acceptance has accumulated 10 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 67% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by California with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.5/100 places Bankers Auto Acceptance in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
67%
After company response
Reputation grade
C
61.5/100 composite
Response-quality profile
How Bankers Auto Acceptance performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Bankers Auto Acceptance compare to its peers?
Bankers Auto Acceptanc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-10 2024-12
Top Consumer Issues
Attempts to collect debt not owed3 (%)
False statements or representation2 (%)
Communication tactics1 (%)
Written notification about debt2 (%)
Disclosure verification of debt1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 2 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against Bankers Auto Acceptance come from?
The states where consumers have filed the most CFPB complaints against Bankers Auto Acceptance. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Bankers Auto Acceptance
Across 1 states with at least one filing
- California
California
10 complaints
Frequently Asked Questions
What is the most common complaint against Bankers Auto Acceptance? ▼
The most common issue consumers report about Bankers Auto Acceptance is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 10 complaints filed with the CFPB.
Are complaints against Bankers Auto Acceptance increasing or decreasing? ▼
Complaints against Bankers Auto Acceptance are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Bankers Auto Acceptance's reputation grade? ▼
Bankers Auto Acceptance has a reputation grade of C (score: 61.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Bankers Auto Acceptance respond to consumer complaints? ▼
Bankers Auto Acceptance has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 67% of cases.
In how many states does Bankers Auto Acceptance operate? ▼
Bankers Auto Acceptance has received CFPB complaints from consumers in 1 states, with the most complaints from California (10 complaints).
What can I do if Bankers Auto Acceptance is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Bankers Auto Acceptance violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |