Total CFPB complaints
603
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 603 complaints
AVANTE — Debt Collector Complaint Profile
CFPB complaint profile across 42 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about AVANTE
- Attempts to collect debt not owed
Attempts to collect debt not owed
248 complaints
- Written notification about debt
Written notification about debt
138 complaints
- False statements or representation 52
False statements or representation
52 complaints
- Cont'd attempts collect debt not owed 42
Cont'd attempts collect debt not owed
42 complaints
- Took or threatened to take negative or legal action 27
Took or threatened to take negative or legal action
27 complaints
- Communication tactics 16
Communication tactics
16 complaints
D
Grade D · 58.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about AVANTE?
AVANTE has accumulated 603 total CFPB complaints across 42 states, with 95 filed in the most recent 12 months against 508 historical complaints before that window. The trailing-12-month volume represents 15.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 42 states, led by Florida with 177 and Texas with 96, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.2/100 places AVANTE in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
95
15.8% of total history
Rising ↑
States active
42
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
D
58.2/100 composite
Response-quality profile
How AVANTE performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 15.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 75.0%
Share of US states + territories with at least one filed complaint against this collector.
How does AVANTE compare to its peers?
AVANTE National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-01 2026-03
Top Consumer Issues
Attempts to collect debt not owed248 (%)
Written notification about debt138 (%)
False statements or representation52 (%)
Took or threatened to take negative or legal action27 (%)
Cont'd attempts collect debt not owed42 (%)
Communication tactics16 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 155 |
| Written notification about debt | Didn't receive enough information to verify debt | 76 |
| Written notification about debt | Didn't receive notice of right to dispute | 62 |
| False statements or representation | Attempted to collect wrong amount | 52 |
| Attempts to collect debt not owed | Debt was paid | 48 |
| Attempts to collect debt not owed | Debt was result of identity theft | 45 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 27 |
| Cont'd attempts collect debt not owed | Debt is not mine | 26 |
| Communication tactics | Frequent or repeated calls | 16 |
| Cont'd attempts collect debt not owed | Debt was paid | 16 |
Where do complaints against AVANTE come from?
The states where consumers have filed the most CFPB complaints against AVANTE. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against AVANTE
Across 42 states with at least one filing
- Florida
Florida
177 complaints
- Texas
Texas
96 complaints
- Georgia 51
Georgia
51 complaints
- California 23
California
23 complaints
- Tennessee 22
Tennessee
22 complaints
- North Carolina 22
North Carolina
22 complaints
- South Carolina 20
South Carolina
20 complaints
- Ohio 20
Ohio
20 complaints
Frequently Asked Questions
What is the most common complaint against AVANTE? ▼
The most common issue consumers report about AVANTE is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 603 complaints filed with the CFPB.
Are complaints against AVANTE increasing or decreasing? ▼
Complaints against AVANTE are rising. The company received 95 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is AVANTE's reputation grade? ▼
AVANTE has a reputation grade of D (score: 58.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does AVANTE respond to consumer complaints? ▼
AVANTE has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does AVANTE operate? ▼
AVANTE has received CFPB complaints from consumers in 42 states, with the most complaints from Florida (177 complaints).
What can I do if AVANTE is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If AVANTE violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |