Total CFPB complaints
86
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 86 complaints
AUSSRQ Holdings, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about AUSSRQ Holdings, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
39 complaints
- Written notification about debt
Written notification about debt
25 complaints
- Communication tactics 8
Communication tactics
8 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
F
Grade F · 51.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about AUSSRQ Holdings, LLC?
AUSSRQ Holdings, LLC has accumulated 86 total CFPB complaints across 21 states, with 0 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 21 states, led by Texas with 12 and New York with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.5/100 places AUSSRQ Holdings, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
21
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Reputation grade
F
51.5/100 composite
Response-quality profile
How AUSSRQ Holdings, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 37.5%
Share of US states + territories with at least one filed complaint against this collector.
How does AUSSRQ Holdings, LLC compare to its peers?
AUSSRQ Holdings, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-04 2025-03
Top Consumer Issues
Attempts to collect debt not owed39 (%)
Written notification about debt25 (%)
Communication tactics8 (%)
False statements or representation5 (%)
Took or threatened to take negative or legal action4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 21 |
| Written notification about debt | Didn't receive enough information to verify debt | 18 |
| Attempts to collect debt not owed | Debt was result of identity theft | 12 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| Communication tactics | Frequent or repeated calls | 3 |
Where do complaints against AUSSRQ Holdings, LLC come from?
The states where consumers have filed the most CFPB complaints against AUSSRQ Holdings, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against AUSSRQ Holdings, LLC
Across 21 states with at least one filing
- Texas
Texas
12 complaints
- New York
New York
11 complaints
- Florida
Florida
10 complaints
- Georgia
Georgia
8 complaints
- California
California
8 complaints
- Virginia
Virginia
7 complaints
- Pennsylvania 4
Pennsylvania
4 complaints
- North Carolina 4
North Carolina
4 complaints
Frequently Asked Questions
What is the most common complaint against AUSSRQ Holdings, LLC? ▼
The most common issue consumers report about AUSSRQ Holdings, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 86 complaints filed with the CFPB.
Are complaints against AUSSRQ Holdings, LLC increasing or decreasing? ▼
Complaints against AUSSRQ Holdings, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is AUSSRQ Holdings, LLC's reputation grade? ▼
AUSSRQ Holdings, LLC has a reputation grade of F (score: 51.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does AUSSRQ Holdings, LLC respond to consumer complaints? ▼
AUSSRQ Holdings, LLC has a 93% timely response rate to CFPB complaints.
In how many states does AUSSRQ Holdings, LLC operate? ▼
AUSSRQ Holdings, LLC has received CFPB complaints from consumers in 21 states, with the most complaints from Texas (12 complaints).
What can I do if AUSSRQ Holdings, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If AUSSRQ Holdings, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |