Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Atlas Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Atlas Services, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Communication tactics
Communication tactics
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
C
Grade C · 64.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Atlas Services, Inc.?
Atlas Services, Inc. has accumulated 12 total CFPB complaints across 4 states, with 2 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Indiana with 9 and Michigan with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.5/100 places Atlas Services, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
16.7% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
C
64.5/100 composite
Response-quality profile
How Atlas Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Atlas Services, Inc. compare to its peers?
Atlas Services, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-02 2025-12
Top Consumer Issues
Cont'd attempts collect debt not owed3 (%)
Communication tactics3 (%)
Attempts to collect debt not owed1 (%)
Took or threatened to take negative or legal action3 (%)
Disclosure verification of debt2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Threatened to take legal action | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
Where do complaints against Atlas Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Atlas Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Atlas Services, Inc.
Across 4 states with at least one filing
- Indiana
Indiana
9 complaints
- Michigan 1
Michigan
1 complaints
- California 1
California
1 complaints
- Connecticut 1
Connecticut
1 complaints
Frequently Asked Questions
What is the most common complaint against Atlas Services, Inc.? ▼
The most common issue consumers report about Atlas Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 12 complaints filed with the CFPB.
Are complaints against Atlas Services, Inc. increasing or decreasing? ▼
Complaints against Atlas Services, Inc. are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Atlas Services, Inc.'s reputation grade? ▼
Atlas Services, Inc. has a reputation grade of C (score: 64.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Atlas Services, Inc. respond to consumer complaints? ▼
Atlas Services, Inc. has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Atlas Services, Inc. operate? ▼
Atlas Services, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Indiana (9 complaints).
What can I do if Atlas Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Atlas Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |